Configuring a sentiment analysis flow

As you learned earlier in the chapter, sentiment analysis provides a mechanism to evaluate content’s tone and provide an evaluation output. To address our scenario of identifying negative customer feedback, you can use a sentiment analysis flow to process messages received by the shared mailbox.

1. Navigate to the Power Automate maker web portal (https://make.powerautomate.com).
2. From the navigation menu, select Create.
3. Under Start from blank, select Automated cloud flow.

Figure 22.8 – Starting a new flow

4. On the Build an automated cloud flow wizard, fill in Flow name and then select the When a new email arrives in a shared mailbox (V2) trigger. Click Create.

Figure 22.9 – Selecting the flow’s trigger

5. In the canvas area, select the When a new email arrives in a shared mailbox (V2) trigger.
6. On the flyout, in the Original Mailbox Address field,...