Chapter 6: Knowledge Base Actions to Handle Question Answering

In the previous chapter, we introduced, in detail, the process of using ResponseSelector to handle chitchat and FAQs. This chapter will teach you how to deal with more complex question answering problems: referential resolution and dynamic query. Referential resolution refers to correctly parsing the pronouns (such as it, the first, and the last) into corresponding concrete objects. The dynamic query problem means that the query result might change rapidly. It might be different each time, so it is impossible to use fixed reply content, as we did in the previous chapter.

In this chapter, you will learn how to create a knowledge base that can be used for answering questions. Additionally, you will learn to customize knowledge base actions, learn how referential resolution (mapping a mention to an object) works, and how to create a knowledge base. Finally, you will develop a practical understanding of these concepts with...