You may have come across many situations where your organization needs to reach out to employees urgently.
At the time of writing, the world is going through the Covid-19 pandemic. A virus is one such scenario where an emergency notification needs to be sent to employees. Other such scenarios include hurricanes, floods, wildfires, active shooters, and more.
With Robotic Process Automation (RPA), you can look up your HR system, identify the employees by specific criteria (for example, office, region, and so on), and send mass messages. Since RPA looks up the HR system as it sends messages, it will have up-to-date information regarding the employees that need to be notified.
In this chapter, we will be simplifying this by looking up a list of employees and sending them a mass text (SMS) message. We will cover the following...