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Troubleshooting Citrix Xendesktop

You're reading from   Troubleshooting Citrix Xendesktop The ultimate troubleshooting guide for clear, concise, and real-world solutions to a wide range of common Citrix XenDesktop problems

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Product type Paperback
Published in Oct 2015
Publisher
ISBN-13 9781785280139
Length 274 pages
Edition 1st Edition
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Author (1):
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Gurpinder Singh Gurpinder Singh
Author Profile Icon Gurpinder Singh
Gurpinder Singh
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Table of Contents (14) Chapters Close

Preface 1. Getting Started – Understanding Citrix XenDesktop® and its Architecture 2. Troubleshooting Toolkit for Citrix XenDesktop® FREE CHAPTER 3. Getting Around Installation Issues 4. Overcoming VDA Registration Problems 5. Conquering Citrix Session Launch Difficulties 6. Surpassing XenDesktop® Service Issues 7. Troubleshooting Performance 8. Solving Printing Issues 9. Getting the Better of HDX™ MediaStream Challenges 10. Taming MCS and PVS™ Setbacks Gracefully 11. Troubleshooting NetScaler® Integration Issues 12. Dealing with Known Issues in Citrix XenDesktop® Index

Challenges with NetScaler® integration


There are some common challenges that you might face while configuring Citrix NetScaler Gateway to enable remote access to your XenDesktop environment.

NATing and firewall configuration challenges

While configuring the NetScaler Gateway in one-arm mode, we will assign a private IP to the NetScaler Gateway vServer. For requests that come from Internet to this private IP, you need to configure the route and open an SSL port to allow communication.

We should not forget two important tasks here:

  • We need to make sure that network admin performs NAT for the public IP to the vServer private IP over ports 443 and 80 (to allow HTTP to HTTPS redirection)

  • The firewall should be configured to receive 443/80 TCP traffic on the NS Gateway vServer private IP

If you have configured your network and firewall configuration as suggested here, you should all be set up to reach the NS Gateway VPN logon page from Internet. Any misconfiguration in the preceding components can result...

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