Chapter 1: AI Solutions on the Salesforce Einstein Platform
In this chapter, we will see why it is a good idea to build AI solutions on Salesforce and what business and technical benefits this approach can have. We will then take a bird's eye view of the various components that will be discussed throughout the book, present a basic architectural view of Salesforce Einstein, the AI platform embedded in Salesforce, and continue with a discussion on how architecting AI solutions is different from architecting traditional solutions.
This chapter ends by presenting Pickled Plastics Ltd., a scenario that will be expanded throughout the book to help reinforce the real-world applications of the technology.
In this chapter, we're going to cover the following main topics:
- Why would you build AI solutions on Salesforce?
- What are the main components of Salesforce AI?
- What are the elements of Salesforce Einstein?
- What's special about architecting for AI?
- Presenting Pickled Plastics Ltd.
By the end of this chapter, you will know how to think about architecting AI solutions on Salesforce.
