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Learning ServiceNow

You're reading from   Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

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Product type Paperback
Published in Jun 2018
Publisher
ISBN-13 9781788837040
Length 388 pages
Edition 2nd Edition
Languages
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Author (1):
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Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (17) Chapters Close

Preface 1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-Side Glide API 10. The Client-Side Glide API 11. Server-Side Scripting 12. Client-Side Scripting 13. Service Portal Scripting 14. Debugging 15. Pro Tips Index

Journals and the activity formatter

Journal fields technically don't store data in the table that the Journal field is on, but instead, create entries in the Journal Entries [sys_journal_field] table. These journal entries, along with other values corresponding to changes to audited fields from the Sys Audits [sys_audit], History [sys_history_line], and Record History [sys_history_set] tables, are displayed in the Activity formatter.

Tip

Journal fields only work on audited tables. Adding such a field will modify a non-audited table's System Dictionary entry so that it becomes audited.

There are three types of Journal fields that you can add to your forms: journal_list, journal, and journal_input.

journal_list fields don't actually store data, but are used more like formatters. Formatters are a way of displaying data or other content (other than regular form fields) in ServiceNow forms. If you visit the dictionary record for a journal_list field (such as when you're creating...

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