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Salesforce CRM - The Definitive Admin Handbook

You're reading from   Salesforce CRM - The Definitive Admin Handbook Build, configure, and customize Salesforce CRM and mobile solutions

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Product type Paperback
Published in Apr 2019
Publisher Packt
ISBN-13 9781789619782
Length 782 pages
Edition 5th Edition
Languages
Concepts
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Authors (2):
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Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
Paul Goodey GP Paul Goodey GP
Author Profile Icon Paul Goodey GP
Paul Goodey GP
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Table of Contents (19) Chapters Close

Preface 1. Section 1: Getting Started with Salesforce CRM FREE CHAPTER
2. Setting Up Salesforce CRM and the Company Profile 3. Managing Users and Controlling System Access 4. Configuring Objects and Apps 5. Section 2: Managing Data in Salesforce
6. Securing Access to Data and Data Validation 7. Managing Data in Salesforce CRM 8. Generating Data Analytics with Reports and Dashboards 9. Section 3: Business Processes, Cloud Development, and Lightning Experience
10. Implementing Business Processes in Salesforce CRM 11. Core Business Functionality in Salesforce CRM 12. Extending and Enhancing Salesforce CRM 13. Administrating the Mobile Features of Salesforce CRM 14. Lightning Experience 15. Einstein Analytics 16. Section 4: Salesforce CRM Certification
17. Studying for the Certified Administrator Exam 18. Other Books You May Enjoy

Advanced formulas

The basic formula feature is quite restricted, and you will likely seek to create more complicated formulas, which can be performed by selecting the Advanced Formula tab.

Within this tab, click on the Insert Field button, select one of the listed fields, and finally click on the Insert button.

You can now include merge fields, along with advanced operators and functions, which are prebuilt Salesforce CRM formulas that calculate return values based on values that you set.

The advanced formula can be built using various operators, which can be selected from within the Insert Operator list. The operators that are available are + Add, - Subtract, * Multiply, / Divide, ^ Exponentiation, ( Open Parenthesis, and ) Close Parenthesis, & Concatenate, = Equal, <> Not Equal, < Less Than, > Greater Than, <= Less Than or Equal, >= Greater Than or Equal...

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