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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

UI and Data Policies

UI Policies and Data Policies can help to prevent users from accidentally (or intentionally!) making certain changes in our database, given a set of conditions. These policies may be client-side, or they may be server-side, meaning that they may disable or make mandatory, certain UI elements in the user's browser, or they may enforce certain rules on the server.

In this chapter, we'll learn about:

  • UI Policies
  • Catalog UI Policies
  • Scripting in UI Policies
  • The Reverse if false functionality
  • UI Policy Actions
  • UI Policy Order
  • Data Policies
  • Data Policies vs ACLs
  • Converting a Data Policy to a UI Policy
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