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Salesforce Sales Cloud – An Implementation Handbook

You're reading from Salesforce Sales Cloud – An Implementation Handbook A practical guide from design to deployment for driving success in sales

Product type Paperback

Published in Apr 2024

Publisher Packt

ISBN-13 9781804619643

Length 368 pages

Edition 1st Edition

Tools

Salesforce

Concepts

Marketing

Author (1):

Kerry Townsend

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Table of Contents (20) Chapters

Preface

1. Part 1:Building the Fundamentals

2. Chapter 1: Preparing for Success FREE CHAPTER

3. Chapter 2: Defining the Approach

4. Chapter 3: Design and Build: The Core Sales Process

5. Chapter 4: Design and Build: The Lead Generation Process

6. Chapter 5: Design and Build: Sales User Productivity

7. Part 2: Preparing to Release

8. Chapter 6: Bringing Data into Sales Cloud

9. Chapter 7: Getting Sign-Off

10. Chapter 8: Executing Testing

11. Chapter 9: Executing Training

12. Chapter 10: Deployment Planning

13. Part 3: Beyond the Fundamentals

14. Chapter 11: Territory Management

15. Chapter 12: Modeling Additional Processes with Sales Cloud

16. Chapter 13: Common System Integrations

17. Chapter 14: Extending with the AppExchange

18. Index

Why subscribe?

19. Other Books You May Enjoy

Part 1:Building the Fundamentals

In this section, we will cover the following chapters.

Chapter 1, Preparing for Success
Chapter 2, Defining the Approach
Chapter 3, The Core Sales Process
Chapter 4, The Lead Generation Process,
Chapter 5, Design and Build: Sales User Productivity

The rest of the chapter is locked

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Authors (1)

Townsend

Townsend

Kerry Townsend is a Salesforce specialist, working with the platform since 2005 –first as a user, then as a solo Admin. She moved over to consulting in 2010, initially at boutiques, as a global systems integrator, and more recently, returning to working for herself. She has refined her skills while delivering a broad range of Salesforce solutions using multiple clouds, predominantly Sales and Marketing Cloud, for small to enterprise-size businesses. She has 16 Salesforce certifications and has been recognized as a Salesforce MVP since 2018. She is passionate about enabling others and is a Salesforce community conference and Trailblazer community's group leader. She is also a regular speaker at Salesforce conferences across the globe, including Dreamforce.

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