Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Free Learning
Arrow right icon
Practical Threat Detection Engineering
Practical Threat Detection Engineering

Practical Threat Detection Engineering: A hands-on guide to planning, developing, and validating detection capabilities

Arrow left icon
Profile Icon Megan Roddie Profile Icon Gary J. Katz Profile Icon Jason Deyalsingh
Arrow right icon
€30.99 €44.99
Full star icon Full star icon Full star icon Full star icon Half star icon 4.7 (21 Ratings)
Paperback Jul 2023 328 pages 1st Edition
eBook
€24.99 €35.99
Paperback
€30.99 €44.99
Subscription
Free Trial
Renews at €18.99p/m
Arrow left icon
Profile Icon Megan Roddie Profile Icon Gary J. Katz Profile Icon Jason Deyalsingh
Arrow right icon
€30.99 €44.99
Full star icon Full star icon Full star icon Full star icon Half star icon 4.7 (21 Ratings)
Paperback Jul 2023 328 pages 1st Edition
eBook
€24.99 €35.99
Paperback
€30.99 €44.99
Subscription
Free Trial
Renews at €18.99p/m
eBook
€24.99 €35.99
Paperback
€30.99 €44.99
Subscription
Free Trial
Renews at €18.99p/m

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Product feature icon AI Assistant (beta) to help accelerate your learning
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

Practical Threat Detection Engineering

Fundamentals of Detection Engineering

Across nearly every industry, a top concern for executives and board members is the security of their digital assets. It’s an understandable concern, given that companies are now more interconnected and reliant on technology than ever before. Digital assets and their supporting infrastructure comprise ever-increasing portions of a typical organization’s inventory. Additionally, more processes are becoming reliant on robust communication technologies. In most cases, these technologies enable companies to operate more effectively. The management and defense of this new digital landscape, however, can be challenging for organizations of any size.

Additionally, where sophisticated attacks used to be limited to nation-state adversaries, the increased interconnectedness of technology, coupled with the emergence of cryptocurrencies, creates a near-perfect environment for cyber criminals to operate in. The addition of sophisticated threat actors motivated by financial gain rather than those limited to nation-state motivations has dramatically broadened the number of organizations that must be able to identify and respond to such threats. Stopping these attacks requires increased agility by an organization to combat the adversary. A detection engineering program provides that agility, improving an organization’s ops tempo to operationalize intelligence about new threats. The primary goal of detection engineering is to develop the rules or algorithmic models to automatically identify the presence of threat actors, or malicious activity in general, promptly so that the relevant teams can take mitigative action.

In this chapter, we will discuss several topics that will provide you with knowledge that will be relevant throughout this book:

  • Foundational concepts, such as attack frameworks, common attack types, and the definition of detection engineering
  • The value of a detection engineering program
  • An overview of this book

Foundational concepts

The foundation of how we can track and categorize an adversary’s actions allows us to prioritize and understand the scope or coverage of our detections. The following subsection covers common frameworks and models that will be referenced throughout this book. They provide a starting model for framing cyberattacks, their granular sub-components, and how to defend against them.

The Unified Kill Chain

Cyberattacks tend to follow a predictable pattern that should be understood by defenders. This pattern was initially documented as the now famous Lockheed Martin Cyber Kill Chain. This model has been adapted and modernized over time by multiple vendors. The Unified Kill Chain is a notable modernization of the model. This model defines 18 broad tactics across three generalized goals, which provides defenders with a reasonable framework for designing appropriate defenses according to attackers’ objectives. Let’s look at these goals:

  • In: The attacker’s goal at this phase is to research the potential victim, discover possible attack vectors, and gain and maintain reliable access to a target environment.
  • Through: Having gained access to a target environment, the threat actor needs to orient themselves and gather supplemental resources required for the remainder of the attack, such as privileged credentials.
  • Out: These tactics are focused on completing the objective of the cyberattack. In the case of double extortion ransomware, this would include staging files for exfiltration, copying those files to attacker infrastructure, and, finally, the large-scale deployment of ransomware.

Figure 1.1, based on the Unified Kill Chain whitepaper by Paul Pols, shows the individual tactics in each phase of the kill chain:

Figure 1.1 – The Unified Kill Chain

Figure 1.1 – The Unified Kill Chain

To better understand how the Unified Kill Chain applies to cyberattacks, let’s look at how it maps to a well-known attack. We are specifically going to look at an Emotet attack campaign. Emotet is a malicious payload often distributed via email and used to deliver additional payloads that will carry out the attacker’s final objectives. The specific campaign we will analyze is one reported on by The DFIR Report in November 2022: https://thedfirreport.com/2022/11/28/emotet-strikes-again-lnk-file-leads-to-domain-wide-ransomware/.

Table 1.1 lists the stages of the attack, as reported in the article, and how they map to the Unified Kill Chain:

Attack Event

Unified Kill Chain Phase Group

Unified Kill Chain Phase

Emotet executed via LNK malspam attachment

In

Delivery

Emotet sends outbound SMTP spam email

Network propagation

Pivoting

Domain enumeration via Cobalt Strike

Through

Discovery

Lateral movement to user workstation

Through

Pivoting

SMB share enumeration

Through

Discovery

Zerologon exploit attempt

In

Exploitation

Remote Management Agent installed

In

Command and control/persistence

Exfiltration via Rclone to Mega

Out

Exfiltration

Ransomware execution

Out

Impact

Table 1.1 – Unified Kill Chain mapping for Emotet attack chain

As can be seen from Table 1.1, not all phases will take place in every attack and may not occur in a linear order.

To read the full Unified Kill Chain whitepaper, visit this link: https://www.unifiedkillchain.com/assets/The-Unified-Kill-Chain.pdf.

While this follows the progression of a typical cyberattack, as the paper outlines and as our example shots show, it is not uncommon for the attacker to execute some tactics outside this expected order. While the Unified Kill Chain provides a model for how threat actors carry out attacks, it does not dive into the detailed techniques that can be used to achieve the goals of each phase in the kill chain. The MITRE ATT&CK framework provides more granular insight into the tactics, techniques, and procedures leveraged by threat actors.

The MITRE ATT&CK framework

The MITRE ATT&CK framework is a knowledge base developed by the MITRE Corporation. The framework classifies threat actor objectives and catalogs the granular tools and activities related to achieving those objectives.

ATT&CK stands for Adversarial Tactics, Techniques, and Common Knowledge. The MITRE ATT&CK framework groups adversarial techniques into high-level categories called tactics. Each tactic represents a smaller immediate goal within the overall cyberattack. This framework will be referenced frequently throughout this book, providing an effective model for designing and validating detections. The following points detail the high-level tactics included as part of the Enterprise ATT&CK framework:

  • Reconnaissance: This tactic falls within the initial foothold phase of the Unified Kill Chain. Here, the threat actor gathers information about their target. At this stage, the attacker may use tools to passively collect technical details about the target, such as any publicly accessible infrastructure, emails, vulnerable associate businesses, and the like. In ideal cases, the threat actor may identify publicly accessible and vulnerable interfaces, but reconnaissance can also include gathering information about employees of an organization to identify possible targets for social engineering and understand how various internal business processes work.
  • Resource development: This tactic falls within the initial foothold phase of the Unified Kill Chain. Having identified a plausible attack vector, threat actors design an appropriate attack and develop technical resources to facilitate the attack. This phase includes creating, purchasing, or stealing credentials, infrastructure, or capabilities specifically to support the operation against the target.
  • Initial access: This tactic falls within the initial foothold phase of the Unified Kill Chain. The threat actor attempts to gain access to an asset in the victim-controlled environment. A variety of tools can be leveraged in combination at this point, ranging from cleverly designed phishing campaigns to deploying code that weaponizes yet-undisclosed vulnerabilities in exposed software interfaces (also known as zero-day attacks).
  • Execution: Tactics in this category fall within the initial foothold and network propagation phases of the Unified Kill Chain. The attacker aims to execute their code on a target asset. Code used in this phase typically attempts to collect additional details about the target network, understand the security context the code is executing under, or collect data and return it to infrastructure controlled by the threat actor.
  • Persistence: This tactic falls within the initial foothold category of the Unified Kill Chain. Initial access to a foreign environment can be volatile. Threat actors prefer robust and survivable access to target systems. Persistence techniques focus on maintaining access despite system restarts or modifications to identities and infrastructure.
  • Privilege escalation: This tactic falls within the network propagation category of the Unified Kill Chain. Having gained access to the victim control environment, the threat actor typically attempts to attain the highest level of privileges possible. Privileged access provides a means for executing nearly every option available to the administrators of the victim, removing many roadblocks that may prevent them from taking action on the attacker’s objectives. Having privileged access can also make threat actor activities more challenging to detect.
  • Defense evasion: This tactic falls within the initial foothold category of the Unified Kill Chain. Threat actors must understand the victim’s defense systems to design appropriate methods for avoiding them. Successful evasion of defense increases the likelihood of a successful operation. These tactics focus specifically on finding ways to subvert or otherwise avoid the target’s defensive controls.
  • Credential access: This tactic falls within the initial foothold and action on objectives categories of the Unified Kill Chain. Identities control access to systems. Harvesting credentials or credential material is essential for completely dominating a victim’s environment. Access to multiple systems and credentials makes navigating environments easier and lets attackers pivot if the event credentials are modified.
  • Discovery: This tactic falls within the network propagation category of the Unified Kill Chain. These techniques focus on understanding the victim’s internal environment. The internal network layout, infrastructure configuration, identity information, and defense systems must be understood to plan for the remaining phases of the attack.
  • Lateral movement: This tactic falls within the action on objectives category of the Unified Kill Chain. Systems that are accessed for the first time often do not have the information or resources (tools, credential material, direct connectivity, or visibility) required to complete objectives. Following the discovery of connected systems, and with the proper credentials, the adversary can, and often needs to, move from the current system to other connected systems. These techniques are all focused on traversing the victim’s environment.
  • Collection: This tactic falls within the action on objectives category of the Unified Kill Chain. These techniques focus on performing internal reconnaissance. Access to new environments provides new visibility, and understanding the technical environment is essential for planning the subsequent phases of the attack.
  • Command and control: This tactic falls within the initial access category of the Unified Kill Chain. It allows us to implement systems so that we can remotely control the victim’s environment.
  • Exfiltration: This tactic falls within the action on objectives category of the Unified Kill Chain. Not all attacks involve exfiltration activities, but tactics in this category have become more popular with the rise of ransomware double extortion attacks. You can find a more detailed description of double extortion ransomware attacks at https://www.zscaler.com/resources/security-terms-glossary/what-is-double-extortion-ransomware. These tactics aim to copy data out of the victim’s environment to an attacker-controlled infrastructure.
  • Impact: This tactic falls within the action on objectives category of the Unified Kill Chain. At this point, the threat actor can take steps to complete their attack. For example, in the case of a ransomware attack, the large-scale encryption of data would fall into this phase.

We encourage you to explore the MITRE ATT&CK framework in full at https://attack.mitre.org/. In this book, we are specifically going to focus on the Enterprise ATT&CK framework, but MITRE also provides frameworks for ICS and mobile-based attacks as well. The ATT&CK Navigator, located at https://mitre-attack.github.io/attack-navigator/, is also extremely useful for defenders to quickly search for and qualify tactics.

Most publications documenting incident response observations typically provide kill chain and MITRE ATT&CK tactics, which help defenders understand how to design detections and other preventative controls.

The Pyramid of Pain

Another helpful model for defenders to understand is the Pyramid of Pain. This model, developed by David Bianco, visualizes the relationship between the categories of indicators and the impact of defending each. This impact is expressed as the effort required by the threat actor to modify their attack once an effective defense is implemented for a given indicator category. Figure 1.2 shows the concept of the Pyramid of Pain:

Figure 1.2 – David Bianco’s Pyramid of Pain

Figure 1.2 – David Bianco’s Pyramid of Pain

As we can see, controls designed to operate on static indicators such as domain names, IP addresses, and hash values are trivial for adversaries to evade. For example, modifying the hash of a binary simply involves changing a single bit. It is far more difficult for an adversary to modify their tools, tactics, and procedures (TTPs), which are essentially the foundation of their attack playbook. The gold standard for defensive controls is those that target TTPs. However, these are usually more difficult to implement and require reliable data from protected assets, as well as a deep understanding of the adversary’s tactics and capabilities. Defensive controls designed for static indicators are effective for short-term, tactical defense. You can read David Bianco’s full blog post here: https://detect-respond.blogspot.com/2013/03/the-pyramid-of-pain.html.

Throughout the remainder of this book, we will frequently reference these concepts. In later chapters, we will illustrate how these models can be used to understand cyberattacks, translate high-level business objectives for defense into detections, and measure coverage against known attacks.

Now that we have gained an understanding of the model for framing cyberattacks, let’s look into the most common types of cyberattacks.

Types of cyberattacks

To detect cyberattacks, detection engineers need to have a base understanding of the attacks that they will face. Some of the most prevalent attacks at the time of writing are summarized here to provide some introductory insight into the attacks we are trying to defend against.

Business Email Compromise (BEC)

The FBI reported receiving a total of 19,954 complaints related to Business Email Compromise (BEC) incidents in 2021. They estimate these complaints represent a cumulative loss of 2.4 billion dollars (USD). The full report can be accessed at https://www.ic3.gov/Media/PDF/AnnualReport/2021_IC3Report.pdf.

BEC attacks target users of the most popular and accessible user collaboration tool available – email. The electronic transfer of funds is a normal part of business operations for many organizations. Threat actors research organizations and identify personnel likely to be involved in correspondence related to the exchange of funds. Having identified a target, the threat actor leverages several techniques to gain access to the target’s mailbox (or someone adjacent from a business process perspective). With this access, the threat actor’s objective pivots to observing email exchanges to understand internal processes. During this time, the threat actor needs to understand the communication flows and key players. In ideal cases, they will identify a third-party contractor whom the organization conducts routine business with, the people who typically send correspondence for payments, and the person who approves these payments on behalf of the organization. Once the right opportunity arises, the threat actor can intercept and alter email conversations about payment, changing destination account numbers. If this goes unnoticed, funds may be deposited into the attacker’s account instead of the intended recipient.

Denial of service (DoS)

Denial of service (DoS) attacks attempt to make services unavailable to legitimate users by overwhelming the service or otherwise impairing the infrastructure the service depends on. There are three main types of DoS attacks: volumetric, protocol, and application attacks.

Volumetric attacks are executed by sending an inordinate volume of traffic to a target system. If the attack persists, it can degrade the service or disrupt it entirely. Protocol attacks focus on the network and transport layer and attempt to deplete the available resources of the networking devices, making the target service available. Application attacks send large volumes of requests to a target service. The service attempts to process each request, which consumes processing power on the underlying systems. Eventually, the available resources are exhausted, and service response times increase to the point where the service becomes unavailable. These types of attacks can be further categorized by their degree of automation and the techniques used.

Increasing the number of systems executing the attack can significantly increase the impact. By making use of compromised systems, threat actors can conduct synchronized DoS attacks against a single target, known as distributed denial of service (DDoS) attacks.

Malware outbreak

When malicious software, or malware, manages to evade defensive controls, the impact can range broadly, depending on the specific malware family. In low-impact cases, an end user may be bombarded with unsolicited pop-up ads, and in more extreme scenarios, malware can give full control of a system to a remote threat actor. The presence of malware in an enterprise environment usually indicates a possible deficiency in security controls. Seemingly low-impact malware infections can lead to more significant incidents, including full-blown ransomware attacks.

Insider threats

Employees of an organization who perform malicious activity against that organization are known as insider threats. Insider threats can exist at any level of the organization and have various motivations. Malicious insiders can be difficult to defend against since the organization has granted them a degree of trust.

Phishing

Phishing attacks fall under the category of social engineering, where threat actors design attacks around communication and collaboration tools, such as email, instant messaging apps, SMS text messages, and even regular phone calls. The underlying objective in all cases is to entice users to reveal sensitive information, such as credentials or banking information. BEC attacks typically leverage phishing techniques.

Ransomware

While the threat landscape is full of countless actors, with diverse goals ranging from stealthy cyber espionage to tech-support scams, the most prolific and impactful of these is the modern ransomware attack.

The goal of a ransomware attack is to interrupt critical business operations by taking critical systems offline and demanding payment, or a ransom, from the organization. In exchange for a successful payment, the threat actors claim they will return systems to a normal operating state.

Recently, some ransomware operators have added a separate extortion component to their playbook. During their ransomware attack, they exfiltrate sensitive data from the organization’s environment to attacker-controlled systems. Ransomware operators then threaten to publicize this data unless the ransom is paid. This attack is commonly referred to as the double-extortion ransomware attack.

Successful ransomware operations put businesses in a frightening predicament. Apart from untangling the deep complexities of determining whether to pay the ransom, recovering from a successful cyberattack can take months or sometimes years.

These malicious operations have become increasingly sophisticated and successful over time. According to CrowdStrike, the first instance of modern ransomware was recorded in 2005. Between then and now, the frequency, scale, and sophistication of ransomware attacks have only increased. CrowdStrike’s History of Ransomware article provides a summary of the evolution of ransomware. You can read the full article here: https://www.crowdstrike.com/cybersecurity-101/ransomware/history-of-ransomware/.

The motivation for detection engineering

Successful breaches can have expensive impacts, requiring thousands of man-hours to remediate. IBM’s 2022 Cost of a Data Breach report found that the average total cost of a data breach amounted to 4.35 million USD. Typically, the earlier a threat is detected, the lower the cost of remediation. For every phase that an attacker advances through the kill chain, the cost of remediation goes up. While a threat hunt allows an organization to search for an adversary already inside its environment, the identification occurs when and if a search is performed. This detection, though, allows an organization to identify malicious behavior when the activity is performed, reducing the mean time to detect. Given that the same IBM Cost of a Data Breach report determined that the average time to identify and contain a breach was 277 days, there is much work to be done in attempting to reduce the time to detection.

To understand how the time to detect an attack greatly determines the impact on the business, let’s consider a scenario where a threat actor can gain initial access to an internet-connected workstation via a successful phishing campaign. This unauthorized access was immediately detected by the organization’s security team. They quickly isolated this workstation and performed a full re-imaging of its contents to a known-good state. They also performed a full reset of the user’s credentials, along with any other user who interacted with that workstation. Administrators identified the phishing email in their enterprise email solution, and all recipients had their workstations re-imaged and their credentials reset.

In this scenario, the steps that were taken by the security team were relatively simple to execute and would likely be sufficient to remove the threat from the environment. In contrast, if the threat actors were able to gain privileged access, exfiltrate data, and then deploy ransomware across all systems, the task becomes significantly more onerous. The security team would be faced with the dual task of understanding what happened while simultaneously advising on the best way to restore the business’s ability to operate safely. The following table summarizes how the number of assets impacted, the investigative requirements, and typical remediation efforts change across the Unified Kill Chain goals:

Initial Foothold

Network Propagation

Action on Objectives

Assets impacted

Low value.

Typically, this involves edge devices, public-facing servers, or user workstations. Because of their position in modern architectures, these devices are typically untrusted by default.

Medium value.

Some internal systems. Typically at this phase, the threat actor has access to some member servers within the environment and has a reliable C2 channel established.

High value.

Critical servers such as Active Directory domain controllers, backup servers, or file servers.

Threat
actor’s degree of control

Low.

The threat actor has unreliable access to a system or is attempting to obtain access to a system, typically through phishing or attacking publicly facing services. Typically, this phase is the best opportunity for defenders to remove a threat.

Medium.

The threat actor has enough control to traverse the network, but not enough control to execute objectives. At this point, threat actors typically have some credentials and have a reliable C2 channel established.

High.

The threat actor is fully comfortable operating in the environment. They found all the resources needed to execute their objectives. At this point, they likely have the highest level of privileges available in the environment.

Data
requirement for investigation

Relatively low.

Typically, impact at this phase is limited to a small number of assets. Once identified at this phase, the data required for fully scoping the event is limited to a single host.

Significant.

The capability to traverse the internal network typically indicates the presence of a reliable C2 channel. A higher volume of historic and real-time data is required to identify impacted assets. At this point, incident responders will need to have visibility of all connected assets to fully track lateral movement.

High.

Investigators will require access to historical and real-time data from all connected assets. Additionally, in cases where data exfiltration is an objective, telemetry for the access and movement of data will also be required. This data is difficult to collect and is not typically tracked.

Effort
required to remediate

Low.

Activities at this phase typically occur on edge devices or public-facing assets. The typical posture is to treat these assets as untrusted, so it is common for environments to have capabilities for rapidly isolating these assets.

Medium.

Traversing the network requires more investigative work to identify the individual assets that were accessed, the degree to which they were utilized, and the requirements for remediating.

High.

In nearly every case, this requires rebuilding critical infrastructure. Often, this needs to occur with the added pressure of returning the business to a minimally operational state, to minimize losses.

Table 1.2 – Generalized asset impact and effort versus kill chain goals

It’s plain to see the importance of finding out about cyberattacks in your environment and, more so, the importance of finding out as early as possible. The right person needs to get the relevant information about cyberattacks in a timely fashion. This is the primary objective of detection engineering.

Defining detection engineering

Quickly identifying, qualifying, and mitigating potential security incidents is a top priority for security teams. Identifying potential security incidents quickly is a fairly complicated problem to solve. In general terms, security personnel need to be able to do the following:

  1. Collect events from assets that require protection, as well as assets that can indirectly impact them.
  2. Identify events that may indicate a security incident, ideally as soon as they happen.
  3. Understand the impact of the potential incident.
  4. Communicate the high-value details of the event to all relevant teams for investigation and mitigation.
  5. Receive feedback from investigative teams to determine how the whole process can be improved.

Each of these steps can be difficult to execute within small environments. The complexity increases radically for any increase in the size of a managed environment.

Detection engineering definition

Detection engineering can be defined as a set of processes that enable potential threats to be detected within an environment. These processes encompass the end-to-end life cycle, from collecting detection requirements, aggregating system telemetry, and implementing and maintaining detection logic to validating program effectiveness.

To accomplish these goals, a good detection engineering program typically needs to implement four main processes:

  • Discovery: This involves collecting detection requirements. Here, you must determine whether the requirements are met with existing detections. You must also determine the criticality of the detection, as well as the audiences and timeframes for alerting.
  • Design, development, and testing: The detection requirement is interpreted, and a plan for implementing the detection is formulated. The designed detection is implemented first in a test environment and tested to ensure it produces the expected results.
  • Implementation and post-implementation monitoring: Detection is implemented in the production detection environment. Here, the performance of the detection and the detection systems is monitored.
  • Validation: Routine testing to determine the effectiveness of the detection engineering program as a whole:
Figure 1.3 – The detection engineering processes

Figure 1.3 – The detection engineering processes

Chapter 2, The Detection Engineering Life Cycle, takes a deeper dive into each of these processes.

Important distinctions

Detection engineering can be misunderstood, partly because some processes overlap with other functions within a security organization. We can clarify detection engineering’s position with the following distinctions:

  • Threat hunting: The threat hunting process proactively develops investigative analyses based on a hypothesis that assumes a successful, undetected breach. The threat hunting process can identify active threats in the environment that managed to evade current security controls. This process provides input to the detection engineering program as it can identify deficiencies in detections. The data that’s available to detection engineering is typically the same data that threat hunters utilize. Therefore, threat hunting can also identify deficiencies in the existing data collection infrastructure that will need to be solved and integrated with the detection infrastructure.
  • Security operations center (SOC) operations: SOC teams typically focus on monitoring the security environment, whereas detection engineering provides inputs to SOC teams. While the SOC consumes the products of the detection engineering functions, they typically work very closely with them to provide feedback for detection or collection improvements.
  • Data engineering: Data engineers design, implement, and maintain systems to collect, transform, and distribute data, typically to satisfy data analytics and business intelligence requirements. This aligns with several goals of detection engineering; however, the detection engineering program is heavily security-focused and relies on data engineering to produce the data it needs to build detections.

In this section, we examined some basic cyber security concepts that will be useful throughout this book as we dive into the detection engineering process. Furthermore, we established a definition for detection engineering. With this definition in mind, the following section will examine the value that a detection engineering program brings to an organization.

The value of a detection engineering program

Before a detection engineering program can be established, it must be justified to stakeholders in the organization so that funding can be received. This section will discuss the importance of detection engineering. Specifically, we will look at the increasing need for good detections, how we define the quality of a detection, and how a detection engineering program fills this need.

The need for better detection

Advancements in software development such as open source, cloud computing, infrastructure as Code (IaC), and continuous integrations/continuous deployment (CI/CD) pipelines have reaped benefits for organizations. These advancements allow organizations to easily build upon the technology of others, frequently deploy new versions of their software, quickly stand up and break down infrastructure, and adapt quickly to changes in their landscape.

Unfortunately, these same advancements have aided threat actors as well. Open source repositories provide a plethora of offensive tools. Cloud computing and IaC allow adversaries to quickly deploy and break down their C2 infrastructure, while advances in software processes and automation have increased their ops tempo in updating and creating new capabilities. These changes have further deteriorated the value of static indicators and necessitate the need for better, more sophisticated detections. As such, the field of detection engineering is beginning to evolve to support efforts for more sophisticated detections. With an effective detection engineering program, organizations can go beyond detecting static indicators and instead detect malicious activity at a technique level.

The qualities of good detection

There is no one definition for good detection. Individual cyber security organizations will have varying thresholds for false positive rates – that is, the rate of detections triggering when they shouldn’t. Additionally, the adversaries they face will differ in sophistication, and the visibility and tools at their disposal will vary. As a detection engineer, you must identify metrics and evaluation criteria that align with your organization’s needs. In Chapter 9, we will review processes and approaches that will help guide those decisions. These evaluation criteria can be broken into three areas:

  • The ability to detect the adversary
  • The cost of that ability to the cyber security organization
  • The cost to the adversary to evade that detection

The ability to detect the adversary can be broken into a detection’s coverage, or the scope of the activity that the detection identifies. This can most easily be understood in terms of MITRE ATT&CK. As mentioned earlier, the framework provides definitions at varying levels of specificity, starting with tactics as the most general grouping, broken into techniques, and then procedures as the most fine-grained classification. Most behavioral detections focus on detecting one or more procedures taken by an adversary to implement a technique. Increasing a detection’s coverage by detecting multiple procedures associated with a technique or creating a detection that works across multiple techniques often increases the complexity of the detection but can also improve a detection’s durability.

Where a detection’s coverage can be thought of as the surface area across the MITRE ATT&CK TTPs, the durability of the detection identifies how long the detection is expected to be effective. Understanding the volatility of an adversary’s infrastructure, tools, and procedures and the relative cost to change them can help predict the durability of a detection.

These two evaluation criteria define what portion of attacks we can detect and for how long we expect those detections to be effective. Unfortunately, quantifying these evaluation criteria into metrics requires complete knowledge of an adversary’s capabilities and their ops tempo to change those capabilities. Despite this, we can use these criteria to rank the effectiveness and quality of our detections as we strive to improve our ability to detect the adversary.

However, we can calculate an organization’s historical effectiveness by calculating our mean time to detection as the time from the start of the attack on the organization to the time it took to detect the adversary.

Our ability to detect the adversary does not come without costs to the cyber security organization. These costs can be realized in the creation, running, and maintenance of detections, the resources spent reviewing associated alerts, and the actions taken based on those alerts. Later in this chapter, we will review the workflow of detection engineering. The creation time to perform that workflow defines the costs for creating that detection. For example, researching approaches to a technique is necessary to improve the coverage and durability of a detection but also increase the cost of creation. As a detection engineer, understanding the complexity of the detection affects future analysts’ abilities to understand and maintain the detection. It also affects the efficiency of running the detection (both positively and negatively). Maintaining the detections within an organization is an ongoing process. Staleness can be used to define the continued effectiveness or value of a detection. Is that technique or tool still being actively used? Is the detection used to detect something that is fully patched or protect infrastructure/software that is no longer on your network?

Each alert that an analyst must review comes at a cost. The confidence of a detection measures the probability that the alert is a true positive – that is, the alert is triggered under the expected conditions. However, tuning a detection to reduce the false positive rate can decrease the detection’s coverage and result in not identifying the attack. In contrast, the noisiness of a detection identifies how often a detection creates an alert that does not result in remediation. The noisiness of a detection might result from low confidence – that is, a high false positive rate – but it could also be related to the impact of the detection. Understanding the potential impact allows us to measure the importance or severity of what has been detected.

For example, a detection might identify reconnaissance scanning of the network. The lack of actionability on this activity, despite the confidence in the detection, might result in the noisiness of the detection being unacceptable. Each organization must identify its tolerance for false positives when tuning its detections. However, confidence in detection and the associated potential impact can be used to prioritize an organization’s alerts. In Chapter 5, we will review how low-fidelity detections can be valuable without significantly affecting analyst productivity.

The actionability of a detection defines how easy it is for a SOC analyst to leverage the detection to either further analyze the threat or remediate it. This does not mean that every detection must have an immediate action or response. A detection may have such significantly low confidence that it is ineffective to immediately investigate or respond to. Instead, the action associated with the alert is to increase confidence in other related identified activities or support potential root cause analysis. Unactionable intelligence, however, has limited value. The specificity of a detection supports this actionability by explaining what was detected. As an example, a machine learning model may provide increased coverage in detection with a high confidence level but may be unable to explain specifically why the alert was created. This lack of specificity, such as identifying the malware family, could reduce the actionability by not identifying the capabilities, persistence mechanisms, or other details about the malware required to properly triage or remediate the threat.

Lastly, when evaluating a detection, we must look at the cost to the adversary. While we will not, in most cases, have an inside look at the detailed costs associated with implementing an attack, we can look at indirect evidence in determining adversary cost. Inherent knowledge of how easily an adversary can evade detection, such as referencing the Pyramid of Pain, can provide guidance for ranking the cost to the adversary. As an example, the cost of changing a malware hash is significantly less than the cost of changing the malware’s C2 protocol. The volatility of an attacker’s infrastructure, tools, and procedures measures how often the attacker changes their attack in a way that would mitigate the detection. Identifying parts of an attack with lower volatility allows the defender to increase the durability of their detection.

The benefits of a detection engineering program

When selling the concept of a detection engineering program to executives, there’s only one justification that matters: a detection engineering program dramatically reduces the risk that a sophisticated adversary can penetrate their network and wreak havoc on their company. While this should be true about every aspect of your cyber security organization, each organization achieves this differently. A detection engineering program differs from other aspects of a cyber security program by allowing organizations to respond to new attacks quickly. It can leverage internal intelligence about adversaries targeting their industry and specifics about their company’s network to customize detections.

While detection solutions from any given vendor are typically bundled with vendor-provided detections, these detections are created based on a customer-agnostic approach to detection. They are written in such a way that they can be mass-distributed to client devices without impacting business. As such, vendor detections focus on rules and signatures that can apply to any environment. However, this does not catch the edge cases; that is where detection engineering within your organization comes in. By establishing a detection engineering program, you have control over the focus of your detections and can plan them in such a way that they cover the use cases specific to your environment. For example, the vendors cannot block all logins from foreign countries as that would impact their client base negatively. However, an internal detection engineering team can determine that there should not be any foreign logins and write the detection accordingly. We’ll dive deeper into designing detections tailored to your environment in Chapter 2 and Chapter 5.

In addition to this core benefit, there are additional secondary benefits that cyber security organizations can expect from a well-established detection engineering program. Specifically, we will dive into the following key advantages:

  • Standardized and version-controlled detection code
  • Automated testing
  • Cost and time savings

Let’s take a look.

Standardized and version-controlled detection code

As part of building a detection engineering program, you will set the standards for how detections are written. This allows the code to be easily understood and compatible with detection solutions, regardless of the author of the detection. Without such standardization, the author will write rules at their discretion, potentially confusing peers trying to interpret the rule.

Furthermore, a detection repository will be leveraged so that all code is version-controlled and peer-reviewed and tested before it’s implemented in production. Maintaining a centralized repository of detection code reduces the chance of untested changes or rules being introduced into production environments and makes it easier to track any problematic code. We’ll discuss maintaining a repository of detections in Chapter 5.

Automated testing

By automating detection testing, we reduce the risk of new or modified detection code introducing errors into production environments. Furthermore, the more automation that is integrated into the environment, the less time detection engineers must spend manually testing code. The detection validation process will be thoroughly discussed in Part 3.

Cost and time savings

The cost and time savings of detection engineering are major selling points to stakeholders. For any funding provided to the program, stakeholders and management will look for a return on investment (ROI) as soon as possible. This ROI comes in the form of cost and time savings resulting from numerous factors. For example, automated testing will improve the quality of detections. This will reduce the time spent on testing detections and it will reduce the time the analysts spend responding to bad detections.

The largest cost and time savings deduction results from reducing the probability of a network breach. Reducing the risk of a breach by implementing well-developed detections reduces the risk of the cost associated with breaches.

In this section, we demonstrated the value of a detection engineering program and the benefits this has for an organization that implements such a program. The next section will close out this chapter by outlining the material you can expect to see throughout this book.

A guide to using this book

The previous sections in this chapter provided the foundational knowledge you will need to fully grasp the contents of this book. In this final section, we’ll provide a brief overview of the rest of this book and the topics covered in each chapter.

The book's structure

This book aims to provide you with a thorough walk-through of building a detection engineering program. Along with in-depth knowledge of various aspects of the detection engineering life cycle, this book provides hands-on labs to allow you to learn the tools and skills discussed throughout this book practically. This book is broken into four parts, each providing insight into a different aspect of detection engineering.

Part 1 establishes the foundational knowledge required for the rest of this book. The previous sections of this chapter provided key concepts and terminology that will be referenced throughout this book. We also covered the justification for establishing a detection engineering program and the benefits it brings an organization. In Chapter 2, we will dive into each phase of the detection engineering life cycle and provide a high-level overview of the actions that occur at each phase. Finally, Chapter 3 will guide you through building a detection engineering lab. This lab will be used throughout the rest of this book for hands-on exercises.

Part 2 focuses on the creation side of the detection engineering life cycle. It starts with Chapter 4, which focuses on identifying and evaluating the data sources available to detection engineers. This chapter includes a lab that will show you how to add detection sources to the lab you will have built in Chapter 3. Chapter 5 will help you understand your detection requirements and establish the procedure and method for storing detection code. Part 2 ends with Chapter 6, where you will be provided with a hands-on walk-through of turning the detection requirements you established previously into detection code that can be tested within the lab.

Part 3 moves on to the concept of testing and validating detections. First, Chapter 7 provides practical guidance on validating detection by using existing data and generating simulated data. Additionally, it provides an introduction to proving TTP coverage via the results of the validation. Chapter 8 introduces the idea of leveraging threat intelligence in your detection engineering program, as a detection source, detection requirement, and method of understanding coverage. Chapter 9 closes off Part 3 with a discussion on performance management. This includes methods of measuring the effectiveness of your detections, as well as your detection engineering program as a whole. Furthermore, you will learn how to implement continuous improvement into your detection engineering program.

Part 4 ends this book with Chapter 10. This chapter is for those who want to learn more about detection engineering as a career. It will dive into the skill sets that will be required for a career in detection engineering and the day-to-day role of a detection engineer. Here, you will see where the future of detection engineering is going and how you can get involved in the detection engineering community.

Practical exercises

One of the authors’ goals with this book is to provide not just text-based knowledge but also practical hands-on exercises that will allow you to experience the detection engineering process. These labs begin in Chapter 3, where we’ll build out a test environment that will contain all the infrastructure and tooling required for the rest of the labs in this book.

With this test environment in place, most chapters will include exercises that will allow you to write and evaluate detections. These labs will include both those that relate to specific detection technologies and those that look at the environment’s coverage as a whole.

All code related to these labs is hosted publicly on GitHub at https://github.com/PacktPublishing/Practical-Threat-Detection-Engineering.

The hope is that the practical knowledge provided by this book will enable detection engineers to take actionable lessons learned and implement such strategies and techniques in their environments.

Summary

In this chapter, we provided a high-level introduction to some of the foundational cyber security concepts that will be referenced throughout this book. With this knowledge established, we justified a detection engineering program – specifically, the benefits and value provided to organizations implementing such a program. Finally, we closed out this chapter by providing an overview of what you can expect from the rest of this book.

In the next chapter, we’ll begin to look at how organizations can identify and plan out their specific detection requirements. We’ll also dive further into the detection engineering life cycle steps that were introduced in this chapter.

Left arrow icon Right arrow icon
Download code icon Download Code

Key benefits

  • Gain a comprehensive understanding of threat validation
  • Leverage open-source tools to test security detections
  • Harness open-source content to supplement detection and testing

Description

Threat validation is an indispensable component of every security detection program, ensuring a healthy detection pipeline. This comprehensive detection engineering guide will serve as an introduction for those who are new to detection validation, providing valuable guidelines to swiftly bring you up to speed. The book will show you how to apply the supplied frameworks to assess, test, and validate your detection program. It covers the entire life cycle of a detection, from creation to validation, with the help of real-world examples. Featuring hands-on tutorials and projects, this guide will enable you to confidently validate the detections in your security program. This book serves as your guide to building a career in detection engineering, highlighting the essential skills and knowledge vital for detection engineers in today's landscape. By the end of this book, you’ll have developed the skills necessary to test your security detection program and strengthen your organization’s security measures.

Who is this book for?

This book is for security analysts and engineers seeking to improve their organization’s security posture by mastering the detection engineering lifecycle. To get started with this book, you’ll need a basic understanding of cybersecurity concepts, along with some experience with detection and alert capabilities.

What you will learn

  • Understand the detection engineering process
  • Build a detection engineering test lab
  • Learn how to maintain detections as code
  • Understand how threat intelligence can be used to drive detection development
  • Prove the effectiveness of detection capabilities to business leadership
  • Learn how to limit attackers' ability to inflict damage by detecting any malicious activity early
Estimated delivery fee Deliver to Spain

Premium delivery 7 - 10 business days

€17.95
(Includes tracking information)

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Jul 21, 2023
Length: 328 pages
Edition : 1st
Language : English
ISBN-13 : 9781801076715
Category :
Concepts :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
Product feature icon AI Assistant (beta) to help accelerate your learning
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Spain

Premium delivery 7 - 10 business days

€17.95
(Includes tracking information)

Product Details

Publication date : Jul 21, 2023
Length: 328 pages
Edition : 1st
Language : English
ISBN-13 : 9781801076715
Category :
Concepts :

Packt Subscriptions

See our plans and pricing
Modal Close icon
€18.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
€189.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts
€264.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total 97.97 124.97 27.00 saved
Effective Threat Investigation for SOC Analysts
€28.99 €41.99
Practical Threat Detection Engineering
€30.99 €44.99
Mastering Linux Security and Hardening
€37.99
Total 97.97 124.97 27.00 saved Stars icon
Banner background image

Table of Contents

19 Chapters
Part 1: Introduction to Detection Engineering Chevron down icon Chevron up icon
Chapter 1: Fundamentals of Detection Engineering Chevron down icon Chevron up icon
Chapter 2: The Detection Engineering Life Cycle Chevron down icon Chevron up icon
Chapter 3: Building a Detection Engineering Test Lab Chevron down icon Chevron up icon
Part 2: Detection Creation Chevron down icon Chevron up icon
Chapter 4: Detection Data Sources Chevron down icon Chevron up icon
Chapter 5: Investigating Detection Requirements Chevron down icon Chevron up icon
Chapter 6: Developing Detections Using Indicators of Compromise Chevron down icon Chevron up icon
Chapter 7: Developing Detections Using Behavioral Indicators Chevron down icon Chevron up icon
Chapter 8: Documentation and Detection Pipelines Chevron down icon Chevron up icon
Part 3: Detection Validation Chevron down icon Chevron up icon
Chapter 9: Detection Validation Chevron down icon Chevron up icon
Chapter 10: Leveraging Threat Intelligence Chevron down icon Chevron up icon
Part 4: Metrics and Management Chevron down icon Chevron up icon
Chapter 11: Performance Management Chevron down icon Chevron up icon
Part 5: Detection Engineering as a Career Chevron down icon Chevron up icon
Chapter 12: Career Guidance for Detection Engineers Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Top Reviews
Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.7
(21 Ratings)
5 star 90.5%
4 star 0%
3 star 4.8%
2 star 0%
1 star 4.8%
Filter icon Filter
Top Reviews

Filter reviews by




Marek Zima Feb 13, 2024
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Feefo Verified review Feefo
Brandon Lachterman Jul 24, 2023
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This was a pleasure to read, not just for how straightforward it was written, but it is forward thinking, something not seen enough in this industry. This is a must have for the security engineers library.
Amazon Verified review Amazon
Dwayne Natwick Jul 22, 2023
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This book is an amazing journey through the process of building a Detection Engineering program within an organization. The book covers the fundamentals, how to collect and use data for analysis, working to reports and metrics, and even guidance on a career in the field. I recommend this book to anyone that is involved in threat detection and response or is interested in gaining some much-needed knowledge about the field.
Amazon Verified review Amazon
christinabot Aug 09, 2023
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Since becoming a detection engineer, many people have approached me asking for advice on how to develop their DE skills. There are some good sources of information out there for the conceptual piece, and some options for self-directed hands-on work that are suitable for those with experience but overwhelming for those just beginning to learn about DE. I struggled to find resources that had a good balance between teaching theory and guiding newer learners through more practical scenarios.This book bridges the gap. It’s approachable for someone who has some general infosec knowledge and experience while still offering valuable considerations and additional references for those already working in a DE capacity. It’s well-structured, easy to read, and does a nice job of explaining both conceptual and practical points. I have already recommended this book to others and am happy to have a resource to recommend in the future.
Amazon Verified review Amazon
Amazon Customer Sep 09, 2024
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Cyber security certifications and degree programs would do well to leverage this type of book. Practical knowledge and treasure trove of hidden gems.
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact [email protected] with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at [email protected] using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on [email protected] with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on [email protected] within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on [email protected] who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on [email protected] within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela