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The Applied AI and Natural Language Processing Workshop

You're reading from   The Applied AI and Natural Language Processing Workshop Explore practical ways to transform your simple projects into powerful intelligent applications

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Product type Paperback
Published in Jul 2020
Publisher Packt
ISBN-13 9781800208742
Length 384 pages
Edition 1st Edition
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Authors (3):
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Ruze Richards Ruze Richards
Author Profile Icon Ruze Richards
Ruze Richards
Krishna Sankar Krishna Sankar
Author Profile Icon Krishna Sankar
Krishna Sankar
Jeffrey Jackovich Jeffrey Jackovich
Author Profile Icon Jeffrey Jackovich
Jeffrey Jackovich
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Table of Contents (8) Chapters Close

Preface
1. An Introduction to AWS 2. Analyzing Documents and Text with Natural Language Processing FREE CHAPTER 3. Topic Modeling and Theme Extraction 4. Conversational Artificial Intelligence 5. Using Speech with the Chatbot 6. Computer Vision and Image Processing Appendix

Interacting with the Chatbot

Using Connect to interact with your chatbot by voice requires you to first set up a call center within Connect. The call center receives a free local phone number (or a US toll-free number in the United States). This number can be connected to an Amazon Lex chatbot; in our case, this will be the chatbot that we have already created (MarketNanny). The chatbot uses the Lambda serverless service to get data from an external API and relay it back to the user on the phone:

Reference for image: https://aws.amazon.com/blogs/aws/new-amazon-connect-and-amazon-lex-integration/

Figure 5.1: A sample voice-based chatbot application
using Amazon Connect, Lex, and Lambda

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