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Jira 8 Administration Cookbook

You're reading from   Jira 8 Administration Cookbook Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk

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Product type Paperback
Published in Jun 2019
Publisher
ISBN-13 9781838558123
Length 280 pages
Edition 3rd Edition
Tools
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Author (1):
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Patrick Li Patrick Li
Author Profile Icon Patrick Li
Patrick Li
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Table of Contents (11) Chapters Close

Preface 1. Jira Server Administration FREE CHAPTER 2. Customizing Jira for Your Projects 3. Jira Workflows 4. User Management 5. Jira Security 6. Emails and Notifications 7. Integrations with Jira 8. Jira Troubleshooting and Administration 9. Jira Service Desk 10. Other Books You May Enjoy

Sending notifications with custom templates

In the previous recipe, Sending notifications for issue updates, we looked at how to set up notification schemes by mapping events to notification recipients.

In this recipe, we will expand on that and look at how to create custom events and templates to use for notifications. This has two advantages:

  • We can customize the content and the look and feel of the notification email
  • We can specify exactly which event will be fired for each workflow transition and set up notification rules accordingly

We will create a new event that will represent a request that has been approved by the management to proceed. This event will be triggered in an approve workflow transition and will have a custom template applied to it.

How to do it...

...
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