Chapter #82. Categorize Search Results into Sections
Google is so good at ranking search results that users have come to expect this level of quality from all their search experiences. Unfortunately, the "out-of-the-box" site search on many modern web platforms is a little lacking. You will need to work hard on your product, and consider the whole search experience deeply, to deliver the kind of quality your users expect.
Don't return all the search results for a term in one huge list:
Cat spoon
Cat bed
Cat t-shirt
Cat food 500g
Cat food 1kg
Instead, split the results into sections—shorter lists help users to parse information more quickly, and they can skip to the section that's relevant to them:
Pet supplies (3) |
Apparel (1) |
Homeware (1) |
Cat food 500g |
Cat t-shirt |
Cat spoon |
Cat food 1kg | ||
Cat bed |
Show the user the number of items in each list, so they can decide whether clicking through to an especially long list is worth their time. As well as the benefit of saving your user time scanning...