Scenario 5

Alan wants to change the requirement level of a few fields while the user creates a new case in the portal.

The steps for this are as follows:

1. Go to Portals | Entity Form:

2. Click on Customer Service - Create Case:

3. Scroll down the form and find the Entity Form Metadata section:

4. Click on the productid attribute metadata field:

5. Scroll down to the Validation section and enable Field Is Required as shown:

6. Save this record and check the portal. The Product field will be required by the portal: