If you enjoyed this book, you may be interested in these other books by Packt:
The Art of CRM
Max Fatouretchi
ISBN: 9781789538922
- Deliver CRM systems that are on time, on budget, and bring lasting value to organizations
- Build CRM that excels at operations, analytics, and collaboration
- Gather requirements effectively: identify key pain points, objectives, and functional requirements
- Develop customer insight through 360-degree client view and client profiling
- Turn customer requirements into a CRM design spec
- Architect your CRM platform
- Bring machine learning and artificial intelligence into your CRM system
- Ensure compliance with GDPR and other critical regulations
- Choose between on-premise, cloud, and hybrid hosting solutions
Learn Odoo
Greg Moss
ISBN: 9781789536898
- Configure and customize a customer relationship management system
- Set up purchasing...