In the previous chapters, we looked at how Salesforce controls access to information using the user profile mechanism. We have seen how the appropriate object-level permissions, such as create, read, update, and delete have to be set on the user's profile to allow the user corresponding permissions to the records of that object type.
In this chapter, we will look at organization-wide sharing defaults, roles, and other sharing settings that complement and extend the assignment of access permissions to users within the Salesforce CRM application.
Finally, you will be presented with a number of questions about the key features of Salesforce CRM administration in the area of security and access, which are covered in this chapter.
The following topics will be covered in this chapter:
- Levels of data access and security
- The data access...
