Measuring Progress and Outcomes

This chapter focuses on methods and frameworks that are important for measuring progress and outcomes as organizations implement and improve their continuous testing, quality, security, and feedback capabilities. As businesses and projects become more complex, it’s crucial to be able to measure how well things are going and to predict future results. This chapter explains how to create, choose, and use measurements that accurately show progress and offer useful insights for management and continuous improvement.

The first section provides an overview of the different kinds of measurements for continuous testing, quality, security, and feedback. Then, we will discuss how to select the right measurements for both outcomes and progress. Then, we will move on to implementing these metrics and look at how to set up metrics and dashboards that do more than just inform – they motivate action.

We will wrap up the chapter by discussing how...