Working with Data

As we saw in the previous chapter, Power Automate offers multiple capabilities to automate repetitive tasks, thus empowering users. However, the use cases for which Power Automate offers a solution are many more. One of the most important aspects whenever we implement any Dynamics 365 Customer Engagement application is working with data. However, Power Automate is not the only tool that Power Platform offers us to work with data when we need to perform data validations, build integrations between systems, or perform data synchronization.

In this chapter, we will delve into real scenarios of Dynamics 365 Customer Engagement implementations where it was required to work with data, and we will analyze the possible solutions with Power Platform. For each of these cases, we will see which Power Platform solution is a valid option, and the considerations to take into account. As always, it’s important to remember that regardless of having multiple no-code/low...