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Extending Dynamics 365 Customer Engagement Apps with Low Code

You're reading from   Extending Dynamics 365 Customer Engagement Apps with Low Code Create tailor-made Dynamics 365 CE apps using the powerful low-code capabilities of Power Platform

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Product type Paperback
Published in Jan 2023
Publisher Packt
ISBN-13 9781803232317
Length 342 pages
Edition 1st Edition
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Author (1):
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Nicolás Fernández Nicolás Fernández
Author Profile Icon Nicolás Fernández
Nicolás Fernández
LinkedIn
Nicolás Andrés Fernández started his career in the Dynamics 365 CE and Power Platform industry in 2014. In 2018, he started to actively participate in the Dynamics 365 and Power Platform technical community, something he continues to do to date. In 2020, he was awarded the title of Most Valuable Professional by Microsoft for the first time. Nicolás is currently a solutions director at HCLTech, in charge of the Dynamics 365 CE and Power Platform pre-sales team in the EMEA and APAC regions. Nicolás also leads a number of community initiatives within Power 365 Initiatives.
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Toc

Table of Contents (21) Chapters Close

Preface 1. Part 1: Introduction of No-Code/Low-Code for Dynamics 365 Customer Engagement
2. Chapter 1: Dynamics 365 Customer Engagement and No-Code/Low-Code FREE CHAPTER 3. Chapter 2: Extending Dynamics 365 Customer Engagement with a No-Code/Low-Code Approach 4. Part 2: Extending Dynamics 365 Customer Engagement Applications
5. Chapter 3: Extending Dynamics 365 Customer Engagement Native Applications 6. Chapter 4: Building Applications with Dynamics 365 Customer Engagement 7. Chapter 5: Dynamics 365 Customer Engagement with Custom Embedded Applications 8. Chapter 6: Extending Your Apps with AI and Mixed Reality 9. Part 3: Building Custom Processes for Dynamics 365 Customer Engagement Applications
10. Chapter 7: Automations in Dynamics 365 Customer Engagement Apps 11. Chapter 8: Working with Data 12. Chapter 9: Integrating Artificial Intelligence into Processes 13. Part 4: No-Code/Low-Code Bots for Dynamics 365 Customer Engagement
14. Chapter 10: Customer-Facing Bots 15. Chapter 11: Enabling Bots to Users 16. Part 5: Working with Advanced Dashboards and Reports with Dynamics 365 Customer Engagement
17. Chapter 12: Reporting Dashboards with Dynamics 365 Customer Engagement Data 18. Chapter 13: Embedded Dashboards and Reports in Dynamics 365 Customer Engagement 19. Index 20. Other Books You May Enjoy

Index

As this ebook edition doesn't have fixed pagination, the page numbers below are hyperlinked for reference only, based on the printed edition of this book.

Symbols

3D models

working with 139

A

action 146

action card

creating 160, 161

Adaptive Cards 168

reference link 168

agent scripts 147

AI Builder

custom models 128, 135

pre-built models 128, 129

use cases 137, 138

working with 128, 129, 136, 137

alerts

automating 169

channel, considerations 171

sending 169

sending, to channel 171

sending, to recipient 170

alert structure

message shaping 169

trigger 169

validations 169

application lifecycle management (ALM) 15, 35

approval processes

creating 171-173

Artificial Intelligence (AI)

working with 206-210, 212, 213

assistant

accessing 157

using 157

asynchronous workflow 21

automated communications

sending 165-167

Azure Synapse Link

configuring...

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Authors (2)

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Profile icon Nicolás Fernández
Nicolás Fernández
LinkedIn icon Github icon
Nicolás Andrés Fernández started his career in the Dynamics 365 CE and Power Platform industry in 2014. In 2018, he started to actively participate in the Dynamics 365 and Power Platform technical community, something he continues to do to date. In 2020, he was awarded the title of Most Valuable Professional by Microsoft for the first time. Nicolás is currently a solutions director at HCLTech, in charge of the Dynamics 365 CE and Power Platform pre-sales team in the EMEA and APAC regions. Nicolás also leads a number of community initiatives within Power 365 Initiatives.
Read more
See other products by Nicolás Fernández
Profile icon Nicolás Andrés Fernández
Nicolás Andrés Fernández
LinkedIn icon
Nicolás Andrés Fernández started his career in the Dynamics 365 CE and Power Platform industry in 2014. In 2018, he started to actively participate in the Dynamics 365 and Power Platform technical community, something he continues to do to date. In 2020, he was awarded the title of Most Valuable Professional by Microsoft for the first time. Nicolás is currently a solutions director at HCLTech, in charge of the Dynamics 365 CE and Power Platform pre-sales team in the EMEA and APAC regions. Nicolás also leads a number of community initiatives within Power 365 Initiatives.
Read more
See other products by Nicolás Andrés Fernández
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