You're reading from Artificial Intelligence By Example Acquire advanced AI, machine learning, and deep learning design skills

Product type Paperback

Published in Feb 2020

Publisher Packt

ISBN-13 9781839211539

Length 578 pages

Edition 2nd Edition

Languages

Python

Tools

TensorFlow

Concepts

Artificial Intelligence

Author (1):

Denis Rothman

Preface

1. Getting Started with Next-Generation Artificial Intelligence through Reinforcement Learning

2. Building a Reward Matrix – Designing Your Datasets FREE CHAPTER

3. Machine Intelligence – Evaluation Functions and Numerical Convergence

4. Optimizing Your Solutions with K-Means Clustering

5. How to Use Decision Trees to Enhance K-Means Clustering

6. Innovating AI with Google Translate

7. Optimizing Blockchains with Naive Bayes

8. Solving the XOR Problem with a Feedforward Neural Network

9. Abstract Image Classification with Convolutional Neural Networks (CNNs)

10. Conceptual Representation Learning

11. Combining Reinforcement Learning and Deep Learning

12. AI and the Internet of Things (IoT)

13. Visualizing Networks with TensorFlow 2.x and TensorBoard

14. Preparing the Input of Chatbots with Restricted Boltzmann Machines (RBMs) and Principal Component Analysis (PCA)

15. Setting Up a Cognitive NLP UI/CUI Chatbot

16. Improving the Emotional Intelligence Deficiencies of Chatbots

17. Genetic Algorithms in Hybrid Neural Networks

18. Neuromorphic Computing

19. Quantum Computing

20. Answers to the Questions

21. Other Books You May Enjoy

22. Index

Chapter 16 – Improving the Emotional Intelligence Deficiencies of Chatbots

When a chatbot fails to provide a correct response, a hotline with actual humans needs to take over the conversation. (Yes | No)
This comes down to context and practicality.

Yes. That is what the best solution would be. To have an interactive chat service kick in.

No. In many cases, it would be too expensive. A nice support screen could do the job and send an email to the support team.
Small talk serves no purpose in everyday life or with chatbots. It is best to just get to the point. (Yes | No)
Again, this is a matter of context.

Yes. If it's an emergency bot, of course!

No. If the chatbot is there to perform a tedious administrative function, some degree of small talk will make the system more bearable.
Data logging can be used to improve speech recognition. (Yes | No)
Yes. Absolutely. More data...