Including the Human Factor in Transformation
Learning in a group will accelerate understanding. Indeed MoM TiSH sends us to school and interacts with the others in the classroom.
In the previous chapter, we introduced the complexity of healthcare when it comes to the transformation into data-driven healthcare. However, we also promised to keep a hundred percent focus on the persons working on their or someone else’s health. How do we take human factors into consideration? What skills do care providers need in the ongoing digitalization of healthcare?
The theme for this chapter is viewpoints on human measure. Our transformation taskforce, including the system engineering architects and community builders in healthcare, will apply one golden rule to achieve this: it’s always about the patient and the people who care for them. Healthcare is about humans. How do we make sure that humans—patients, but also next of kin, social workers, and medical staff—...
