Chapter 11: Understanding Industries CPQ

Salesforce has two CPQ solutions – Salesforce Configure, Price, Quote (CPQ) and Industries CPQ. Salesforce CPQ is a general CPQ application that can fit any business, given the right configurations and customizations. We will refer to Salesforce CPQ as standard CPQ and compare it with Industries CPQ in this chapter.

Salesforce acquired Vlocity in February 2020 and renamed it Salesforce Industries. Salesforce Industries covers 12 industry clouds: six of these are from the Vlocity acquisition and the remaining ones are from Salesforce. Salesforce Industries drives digital transformation by providing businesses with industry-specific solutions to meet their unique needs.

Industries CPQ, formerly known as Vlocity CPQ, is one of the many modules within a specific industry cloud. It is a cloud-based quote- and order-capturing system built on the standard Salesforce platform and extends the native Salesforce capability to the industry...