Chapter 19: Establishing Standard Procedures
A good way to think about standard procedures is using an analogy of a traffic light. We have all waited at a busy intersection where a traffic light regulates the flow of traffic, but when that traffic light malfunctions, the wait can get much longer. Conversely, we may have been stopped at a traffic light with no other cars in sight, left wondering why we are just sitting here waiting for the light to turn green. The point is obvious: having the right amount of procedures is helpful, while having too many procedures is a waste.
When implementing Domo, there are a few core procedures that we need to establish. Here, we will show processes for indicating artifact ownership, accepting new requests, prioritizing and assigning request implementations, migrating changes from development to production, and certifying content accuracy. When these core processes are in place, trust is high, adoption increases, and performance improves.
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