Preface

Business Intelligence (BI) is one of the fastest growing fields in the market. The main goal of BI is to help us get good insights by utilizing the historical information that we have. Historical information helps us take the right decisions at the right time, based on the trends and patterns that occurred in the past.

BI is also concerned about delivering information to the right users in the right format. Operational users, for example, are more concerned about details and transactional information. This is why BI reports are the proper format for them. On the other hand, the top management and executives are more concerned about high-level information, enriched with indicators that can help them spot wrong or unusual behavior at first sight. This will then help them take corrective actions, which is why dashboards are the most proper format for them.