The Real World and Its Challenges

Observability as a concept is a no-brainer, a capability that helps in increasing the stability of services, improves reliability, helps developers to build better products, helps designers design more user-friendly services, helps in automation, and so on. Who doesn’t want such a capability?

The issue is that observability is not just about buying and installing a few sets of tools. It is about driving the adoption of observability concepts and tools, empowering the whole organization to follow a data-driven decision-making culture, ensuring that success is measured and improvements are tracked, shared, and celebrated, and most importantly, showing the value on a continuous basis to ensure sustained funding for the initiative.

For the successful implementation of any large initiatives that span across an organization, it’s very important to understand the environment, the culture, the people, and the technology stack of the organization...