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Salesforce CRM - The Definitive Admin Handbook

You're reading from   Salesforce CRM - The Definitive Admin Handbook A Deep-dive into the working of Salesforce CRM

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Product type Paperback
Published in Dec 2016
Publisher Packt
ISBN-13 9781786468963
Length 644 pages
Edition 4th Edition
Concepts
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Author (1):
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Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Toc

Table of Contents (12) Chapters Close

Preface 1. Setting up Salesforce CRM and the Company Profile 2. Managing Users and Controlling System Access FREE CHAPTER 3. Configuring Objects and Apps 4. Securing Access to Data and Data Validation 5. Managing Data in Salesforce CRM 6. Generating Data Analytics with Reports and Dashboards 7. Implementing Business Processes in Salesforce CRM 8. Introducing Sales Cloud, Service Cloud, and the Collaborative Features of Salesforce CRM 9. Extending and Enhancing Salesforce CRM 10. Administrating the Mobile Features of Salesforce CRM 11. Studying for the Certified Administrator Exam

Configuring approval processes


To create an approval process, follow these steps:

  1. Launch the approval process wizard.

  2. Specify Name, UniqueName, and Description.

  3. Specify Criteria for EnteringProcess.

  4. Specify Approver Field and Record Editability.

  5. Select Email Notification Template.

  6. Configure Approval Request Page Layout.

  7. Specify Initial Submitters.

  8. Activate the approval process.

Choosing an approval process wizard

When you click on the Create New Approval Process button to start creating an approval process, you are presented with the following two options in which to build the process: Use Jump Start Wizard or Use Standard Setup Wizard. The following sections outline the differences between these two mechanisms.

Jump Start Wizard

The Jump Start Wizard is provided as a quick way to create simple approval processes that have a single step. To simplify the settings, with this option the Salesforce CRM application automatically determines some default options for you.

Standard Setup Wizard

The Standard Setup...

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