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Salesforce CRM - The Definitive Admin Handbook

You're reading from   Salesforce CRM - The Definitive Admin Handbook A Deep-dive into the working of Salesforce CRM

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Product type Paperback
Published in Dec 2016
Publisher Packt
ISBN-13 9781786468963
Length 644 pages
Edition 4th Edition
Concepts
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Author (1):
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Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Toc

Table of Contents (12) Chapters Close

Preface 1. Setting up Salesforce CRM and the Company Profile 2. Managing Users and Controlling System Access FREE CHAPTER 3. Configuring Objects and Apps 4. Securing Access to Data and Data Validation 5. Managing Data in Salesforce CRM 6. Generating Data Analytics with Reports and Dashboards 7. Implementing Business Processes in Salesforce CRM 8. Introducing Sales Cloud, Service Cloud, and the Collaborative Features of Salesforce CRM 9. Extending and Enhancing Salesforce CRM 10. Administrating the Mobile Features of Salesforce CRM 11. Studying for the Certified Administrator Exam

Questions to test your knowledge


You are now presented with questions about the key features of Salesforce CRM administration in the areas of data management which have been covered in this chapter. The answers can be found at the end of the chapter.

Questions

We present six questions to verify your understanding of data validation, dependent picklists, data importing and exporting facilities, and Recycle Bin storage.

Question 1 - Data validation rules

A validation rule has been created to ensure that users do not set the Close Date of an opportunity to a date in the past. What will happen if a user attempts to save an opportunity record that has a Close Date from last year? (Select one):

a) The error message defined within the validation rule is displayed on the record after the record is saved

b) The error message defined within the validation rule is sent by e-mail to the user after the record is saved

c) The error message defined within the validation rule is displayed on the record and...

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