Troubleshooting
We’ve seen numerous problems with customers implementing Windows 365. Even though the process isn’t very complex, there are still factors involved that could influence the connectivity or other elements that can disrupt a good performance or onboarding experience.
Here, you will discover valuable insights and solutions to address many of the challenges you may face while offering Windows 365 to your users. The troubleshooting guidance offered here aims to assist you in overcoming these hurdles and ensuring a smooth and secure Windows 365 experience.
Self-help in the Windows App
Microsoft has introduced a self-help feature for end users that they can use to try and resolve issues on their own without needing to contact IT. When in the Windows App for Web, the user can click on the ? button at the top right of the page to open the Self Help panel. The user can then describe their issue in plain language and click on the Get Help button. They...