Part 5:Maintaining an API Product

This part of the book focuses on user-centric aspects of API management, starting with strategies to ensure user success, encompassing support channels, forums, and prioritization of user feedback. It then delves into the challenges of managing multiple API versions, addressing breaking changes and adopting machine-readable methods for effective communication with users. The part concludes by addressing the sensitive topic of API retirement, covering its definition, considerations, user communication, and the importance of conducting retrospectives to document valuable insights gained from the retirement process.

In this part, you’ll find the following chapters:

• Chapter 16, User Support
• Chapter 17, API Versioning
• Chapter 18, Planning API Retirement