Questions

The following are some questions that will help you gauge your understanding of the topics discussed in this chapter. The answers are available in the Assessments section at the end of the book.

1. Microsoft Forms and Dynamics 365 Customer Voice are identical:
   1. Yes
   2. No
2. Which of these is not a type of question you can have in a survey? (There is more than one answer)
   1. Rating
   2. Ranking
   3. Rhetorical
   4. Funnel
   5. CSAT
   6. NPS
3. You can create a single survey not connected to anything in Dynamics 365 Customer Voice:
   1. Yes
   2. No
4. Embedding the survey on a website can be done in which three ways?
   1. Inline
   2. Outline
   3. Button
   4. Pop-up window
   5. Download
5. How long is the survey progress stored if the setting is turned on?
   1. 1 week
   2. 1 month
   3. 14 days
   4. 28 days
   5. 3 months
   6. 1 year