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Empowering Organizations with Power Virtual Agents

You're reading from   Empowering Organizations with Power Virtual Agents A practical guide to building intelligent chatbots with Microsoft Power Platform

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Product type Paperback
Published in Aug 2021
Publisher Packt
ISBN-13 9781801074742
Length 246 pages
Edition 1st Edition
Concepts
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Author (1):
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Nicolae Tarla Nicolae Tarla
Author Profile Icon Nicolae Tarla
Nicolae Tarla
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Table of Contents (18) Chapters Close

Preface 1. Section 1: An Introduction to Power Virtual Agents
2. Chapter 1: Introducing Power Virtual Agents FREE CHAPTER 3. Chapter 2: Licensing for Power Virtual Agents 4. Chapter 3: Building Your First Power Virtual Agent Chatbot 5. Section 2: Leveraging Power Virtual Agents on Your Website
6. Chapter 4: Creating a Power Virtual Agent for Your Website 7. Chapter 5: Integrating a Power Virtual Agent into Your Website 8. Chapter 6: Handling Authentication and Personalization 9. Section 3: Leveraging Power Virtual Agents in Teams
10. Chapter 7: Building a Power Virtual Agents Application for Teams 11. Chapter 8: Integrating the Power Virtual Agent into Teams 12. Chapter 9: Serving Information from Various Sources 13. Section 4: Best Practices for Power Virtual Agents
14. Chapter 10: Power Virtual Agents Governance 15. Chapter 11: Power Virtual Agents Best Practices 16. Chapter 12: Power Virtual Agents Administration 17. Other Books You May Enjoy

Chapter 11: Power Virtual Agents Best Practices

In previous chapters, we looked at some of the governance considerations around using Power Virtual Agents for both the web as well as Teams. We then looked at some aspects specific to either the web or Teams creation and deployment options.

In this chapter, we want to look at some best practices. When performing certain configurations, it is always a good idea to follow specific patterns and best practices. This enhances the ability to maintain your products in a more consistent manner and creates a certain level of familiarity within the organization. Besides the standard platform best practices, your organization could set its own set of rules and best practices to enhance the standard platform best practices. We will be reviewing the following items:

  • Design and build best practices
  • Implementing best practices
  • Managing best practices

By the end of this chapter, we should have a good understanding of considerations...

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