Chapter 15. Facilitating Change
Many enterprises will need to start significantly reinventing themselves, in order to enhance their agility. The change needed is tectonic in nature, as it encompasses not only the extrinsic and tangible elements of a business, like people, process, and governance, but also, and more importantly, the intrinsic and intangible elements like mindset and culture.
This chapter is about key learnings related to facilitating change at the company level, based on the author's experience. The takeaways from these learnings will help to alleviate pain and disruption, which are often side effects of enterprise-level change.
The chapter will explore the following topics:
The significance of change for an enterprise
Learnings related to facilitating change
