Questions

1. After meeting with your end users, they have stated that they would like to perform an inspection on the quality and the scope of work before accepting the result. You let them know that would match up with your organization’s best practices. In addition, you will want them to formally sign off on the deliverables. The customer agrees. Which of the following processes include formal sign-off on the deliverable?
   • Quality control
   • Close procurement
   • Validate scope
   • Quality assurance
2. Which of the following charts or graphs would be useful when trying to determine the main causes for defects in your quality?
   
   • Fishbone
   • Pareto diagram
   • Histogram
   • Scatter diagram
3. Project management has a cycle that is like quality’s continuous improvements. Which of the following would be considered continuous improvements for quality?
   
   • Plan, check, and act
   • Initiation, panning...