Creating Custom Reports and Dashboards

The default reports discussed in the previous section provide administrators with a solid overview of what's going on within their Prime account. Most administrators in most organizations are interested in the metrics provided by the default reports. In some cases, these reports provide exactly the type of information you are looking for. But more often than not, organizations define goals and outcomes that are unique to them. So, they look for metrics and reports that help them document the specific outcomes they are seeking.

This is the reason why Captivate Prime lets you define a wide number of custom reports each allowing a wealth of variations and nuances. The possibilities are virtually endless, so every organization should find a way to extract from Captivate Prime the exact data they are looking for.

Just like the default reports, custom reports are also arranged into dashboards. By default, Captivate Prime comes with an empty...