Understanding the logical architecture

Before we dig into the architecture of AIOps, we need to understand the structure of logical architecture. In the previous chapter (Chapter 7, Understanding the Impact of AI to DevOps), we learned that one of the first steps to get started with the implementation of AIOPs is to get full visibility of all our IT assets and processes. This is a requirement to feed the AIOps model with the basic information of how the IT environment looks. Most AIOps tooling will scan the environment using agents, but that is not sufficient. It also needs to understand the relationship between assets and what process flows are implemented. That is covered in the logical architecture.

The logical architecture is not about technology. It doesn't care what type of machines are used or what software. Logical architecture describes systems without the definition of the underlying technology. It describes the relationship between logical components in a system...