Understanding shared channels

Shared channels were designed by Microsoft to make the collaboration between different organizations easier. By using a shared channel, users will not need to switch tenants and the notifications from a channel in an external Teams organization will be displayed in your organization's Teams tenant.

Shared channels were announced in March 2021 as part of Microsoft Teams Connect. At the time of writing, this feature is not yet available and is expected to arrive in Q4 of 2021. Everything explained in this section of the book is based on the official announcements made by Microsoft and subject to change until the final release.

Let's take a look at a scenario to help us understand:

Shared channel scenario: Maximo, the basketball team manager

Maximo is a basketball team manager responsible for the communication between sponsors and the team. Communication through Microsoft Teams has not been going smoothly and...