Data collection layer four – The organization

In almost all organizations, monitoring is done in a very ad-hoc manner. A centralized monitoring team sources a few monitoring tools based on requirements and provides the service to the rest of the organization. Application and business teams, as and when required, will reach out to the monitoring team to implement monitoring and alerting using these tools. Certain technology teams will even buy their own specific monitoring products for their technology stacks. For example, SCOM is used for Windows fleets, HP-Operations Bridge Manager (OBM) for Unix fleets, and so on. This can result in a tools-galore situation in the organization. As we have mentioned before, for implementing observability and especially for a high level of maturity, this ad-hoc approach will not deliver the desired results. It requires observability to be implemented at all levels (infrastructure, application, and business layers) in a consistent manner and...