Explore Products

Best Sellers

New Releases

Books

Videos

Audiobooks

Learning Hub

Free Learning

Jira 8 Essentials: Effective issue management and project tracking with the latest Jira features , Fifth Edition

Patrick Li

AU$55.99 ~~AU$80.99~~

eBook Feb 2019 420 pages 5th Edition

eBook

AU$55.99 ~~AU$80.99~~

Renews at AU$24.99p/m

Patrick Li

AU$55.99 ~~AU$80.99~~

eBook Feb 2019 420 pages 5th Edition

eBook

AU$55.99 ~~AU$80.99~~

Renews at AU$24.99p/m

eBook

AU$55.99 ~~AU$80.99~~

Renews at AU$24.99p/m

What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

AI Assistant (beta) to help accelerate your learning

View table of contents

Preview Book

Download Code

Key benefits

Work on agile projects in Jira from both the administrator and end user's perspective
Explore the improved Scrum and Kanban board and backlog
Work through exercises at the end of each chapter to reinforce your skills

Description

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.

Who is this book for?

This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes.

What you will learn

Understand Jira s data hierarchy and how to design and work with projects in Jira
Use Jira for agile software projects, business process management, customer service support, and more
Understand issues and work with them
Design both system and custom fields to behave differently under different contexts
Create and design your own screens and apply them to different project and issue types
Gain an understanding of the workflow and its various components
Set up both incoming and outgoing mail servers to work with e-mails

What do you get with eBook?

Instant access to your Digital eBook purchase

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

AI Assistant (beta) to help accelerate your learning

Product Details

Publication date : Feb 28, 2019

Length: 420 pages

Edition : 5th

Language : English

ISBN-13 : 9781789808193

Vendor :

Atlassian

Category :

Business & Other

Concepts :

Project Management

Tools :

JIRA

Frequently bought together

Jira 8 Essentials

Feb 2019 420 pages

eBook

AU$55.99 ~~AU$80.99~~

Jira Quick Start Guide

Jan 2019 162 pages

2.6 (5)

eBook

AU$24.99 ~~AU$36.99~~

Jira 8 Administration Cookbook

Jun 2019 280 pages

3.7 (3)

eBook

AU$24.99 ~~AU$36.99~~

Total AU$ 192.97

AU$100.99

AU$45.99

Total AU$ 192.97

15 Chapters

Section 1: Introduction to Jira 8

Getting Started with Jira

Jira Core, Jira Software, and Jira Service Desk

The Jira architecture

System requirements

Installation options

Installing and configuring Jira

Post-installation configurations

Summary

Using Jira for Business Projects

Understanding project types

Jira permissions

Creating projects

Project user interfaces

Project browser

The Project Administration interface

Importing data into Jira

The HR project

Summary

Using Jira for Agile Projects

Scrum and Kanban

Running a project with Scrum

Running a project with Kanban

Configuring agile boards

Grooming your backlog

Creating a new agile board for your project

Including multiple projects on a board

Summary

Section 2: Jira 8 in Action

Issue Management

Issue types and subtasks

Field Management

Understanding system fields

Understanding custom fields

Understanding field searchers

Custom field context

Managing custom fields

Field configuration

Screens

Field configuration scheme

Screen Management

Working with screen schemes

Issue type screen scheme

Associating an issue type screen scheme with a project

Delegating screen management

The HR project

Summary

Workflow and Business Process

Mapping business processes

Understanding workflows

Managing workflows

Using the workflow designer

Authoring a workflow

Updating an existing workflow

Workflow schemes

Applying a workflow scheme to projects

Delegated workflow management

Extending a workflow with workflow add-ons

The HR project

Summary

Emails and Notifications

Jira and email

Mail servers

Working with outgoing mail

Mail queues

Manually sending emails

Events

Notifications

The notification scheme

Batching email notifications

Troubleshooting notifications

Incoming emails

The HR project

Summary

Section 3: Advanced Jira 8

Securing Jira

Jira permissions hierarchy

Issue security schemes

Troubleshooting permissions

Searching, Reporting, and Analysis

Search interface and options in Jira

Issue navigator

Working with search results

Jira Service Desk

Installing Jira Service Desk

Getting started with Jira Service Desk

Branding your customer portal

Service desk user types

Request types

Setting up fields

Setting up a workflow in Jira Service Desk

Service level agreement

Queues

Creating knowledge base articles

Process automation

Summary

Other Books You May Enjoy

Leave a review - let other readers know what you think

Recommendations for you

Power Apps Tips, Tricks, and Best Practices

Nov 2024 430 pages

eBook

AU$34.98 ~~AU$49.99~~

Workflow Automation with Microsoft Power Automate, Second edition

Aug 2022 424 pages

4.3 (36)

eBook

AU$38.99 ~~AU$55.99~~

Information Theory

Nov 2024 294 pages

eBook

AU$8.99 ~~AU$13.99~~

Odoo Development Cookbook

May 2024 774 pages

4.2 (10)

eBook

AU$38.99 ~~AU$55.99~~

Tools and Skills for .NET 8

Jul 2024 778 pages

5 (12)

eBook

AU$36.99 ~~AU$52.99~~

Mastering QuickBooks 2024

Dec 2023 570 pages

4.6 (19)

eBook

AU$26.99 ~~AU$38.99~~

Mastering Microsoft Dynamics 365 Business Central

Mar 2024 684 pages

4.9 (17)

eBook

AU$38.99 ~~AU$55.99~~

Programming Microsoft Dynamics 365 Business Central

Oct 2024 466 pages

eBook

AU$34.98 ~~AU$49.99~~

Microsoft 365 and SharePoint Online Cookbook

Feb 2024 640 pages

5 (22)

eBook

AU$30.99 ~~AU$44.99~~

Mastering PyTorch

May 2024 558 pages

4.7 (18)

eBook

AU$39.99 ~~AU$57.99~~

People who bought this also bought

Learn Blender Simulations the Right Way

Nov 2022 368 pages

4 (14)

eBook

AU$34.98 ~~AU$49.99~~

Mastering Microsoft Dynamics 365 Business Central

Mar 2024 684 pages

4.9 (17)

eBook

AU$38.99 ~~AU$55.99~~

Mastering PostgreSQL 15

Jan 2023 522 pages

4.9 (7)

eBook

AU$39.99 ~~AU$57.99~~

101 UX Principles – 2nd edition

May 2022 454 pages

4.7 (60)

eBook

AU$34.98 ~~AU$49.99~~

Workflow Automation with Microsoft Power Automate, Second edition

Aug 2022 424 pages

4.3 (36)

eBook

AU$38.99 ~~AU$55.99~~

About the author

Patrick Li

Patrick Li is the cofounder of AppFusions and works as a senior engineer there, specializing in integration solutions with many enterprise applications and platforms, including IBM Connections, Jive, Google Apps, and more. He has worked in the Atlassian ecosystem for over 10 years, developing products and solutions for the Atlassian platform and providing expert consulting services. He has authored many books and video courses covering Jira. He has extensive experience in designing and deploying Atlassian solutions from the ground up and customizing existing deployments for clients across verticals such as healthcare, software engineering, financial services, and government agencies.

See other products by Patrick Li

FAQs

How do I buy and download an eBook?

Where there is an eBook version of a title available, you can buy it from the book details for that title. Add either the standalone eBook or the eBook and print book bundle to your shopping cart. Your eBook will show in your cart as a product on its own. After completing checkout and payment in the normal way, you will receive your receipt on the screen containing a link to a personalised PDF download file. This link will remain active for 30 days. You can download backup copies of the file by logging in to your account at any time.

If you already have Adobe reader installed, then clicking on the link will download and open the PDF file directly. If you don't, then save the PDF file on your machine and download the Reader to view it.

Please Note: Packt eBooks are non-returnable and non-refundable.

Packt eBook and Licensing When you buy an eBook from Packt Publishing, completing your purchase means you accept the terms of our licence agreement. Please read the full text of the agreement. In it we have tried to balance the need for the ebook to be usable for you the reader with our needs to protect the rights of us as Publishers and of our authors. In summary, the agreement says:

You may make copies of your eBook for your own use onto any machine
You may not pass copies of the eBook on to anyone else

How can I make a purchase on your website?

If you want to purchase a video course, eBook or Bundle (Print+eBook) please follow below steps:

Register on our website using your email address and the password.
Search for the title by name or ISBN using the search option.
Select the title you want to purchase.
Choose the format you wish to purchase the title in; if you order the Print Book, you get a free eBook copy of the same title.
Proceed with the checkout process (payment to be made using Credit Card, Debit Cart, or PayPal)

Where can I access support around an eBook?

If you experience a problem with using or installing Adobe Reader, the contact Adobe directly.
To view the errata for the book, see www.packtpub.com/support and view the pages for the title you have.
To view your account details or to download a new copy of the book go to www.packtpub.com/account
To contact us directly if a problem is not resolved, use www.packtpub.com/contact-us

What eBook formats do Packt support?

Our eBooks are currently available in a variety of formats such as PDF and ePubs. In the future, this may well change with trends and development in technology, but please note that our PDFs are not Adobe eBook Reader format, which has greater restrictions on security.

You will need to use Adobe Reader v9 or later in order to read Packt's PDF eBooks.

What are the benefits of eBooks?

You can get the information you need immediately
You can easily take them with you on a laptop
You can download them an unlimited number of times
You can print them out
They are copy-paste enabled
They are searchable
There is no password protection
They are lower price than print
They save resources and space

What is an eBook?

Packt eBooks are a complete electronic version of the print edition, available in PDF and ePub formats. Every piece of content down to the page numbering is the same. Because we save the costs of printing and shipping the book to you, we are able to offer eBooks at a lower cost than print editions.

When you have purchased an eBook, simply login to your account and click on the link in Your Download Area. We recommend you saving the file to your hard drive before opening it.

For optimal viewing of our eBooks, we recommend you download and install the free Adobe Reader version 9.

Jira 8 Essentials: Effective issue management and project tracking with the latest Jira features , Fifth Edition

What do you get with eBook?