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Mastering ServiceNow Scripting

You're reading from   Mastering ServiceNow Scripting Leverage JavaScript APIs to perform client-side and server-side scripting on ServiceNow instances

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Product type Paperback
Published in Feb 2018
Publisher Packt
ISBN-13 9781788627092
Length 226 pages
Edition 1st Edition
Languages
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Author (1):
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Andrew Kindred Andrew Kindred
Author Profile Icon Andrew Kindred
Andrew Kindred
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Table of Contents (14) Chapters Close

Preface 1. Getting Started FREE CHAPTER 2. Exploring the ServiceNow Glide Class 3. Introduction to Client-Side Scripting 4. Advanced Client-Side Scripting 5. Introduction to Server-Side Scripting 6. Advanced Server-Side Scripting 7. Introduction to Custom Pages 8. Scripting with Jelly 9. Debugging the Script 10. Best Practices 11. Deployments with the Update Sets 12. Building a Custom Application Using ServiceNow Scripting 13. Other Books You May Enjoy

Client script best practices


As we have seen, client scripts run on the client side and so only have access to data that has been sent to the client from the server. The main goal we have when writing client-side scripts is to minimize the amount of script we write and the calls to the server we make.

The reason we keep client scripting to a minimum is that these scripts run in front of the user and therefore directly effect loading times. We want to keep loading times to a minimum and, therefore, client scripting to a minimum also.

When writing a new client script, it is worth considering whether the script could be run on the server side instead, and if so, then this is usually considered a best practice.

Let's have a look at one of the most common bad practices in client scripting. Take the following script, for example:

function onLoad() {
  var user = new GlideRecord('sys_user');
  user.get(g_form.getValue('caller_id'));
  g_form.showFieldMsg('caller_id', 'Active: ' + user.active);

}

This...

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