Why is velocity important?
By delivering our software more often, we can provide lots of benefits to our customers and our business. In this section, we will discuss some of these benefits. When building features for our customers, we always have a vision in mind of how the feature will be used and how it will benefit the customer. Along the way, there are many technicians, but they might not be the ones who are using the feature. As a result, the following things might happen:
- The feature is technically perfect, but not intuitive: Historically, some things were built in a technically perfect way but were not intuitive for the user and therefore failed.
- This was not what the customer wanted: Customers might not know exactly what they want, and when asking them, they might not be able to describe it. Therefore, a feature could look like it was built for the customer, but in reality, it was not what the customer wanted.
- The feature is used in a way that was not intended...
