Artificial Intelligence (AI), also known as machine intelligence, means making a machine think like a human. For example, when a human listens to someone, then the human can interpret their feelings and recognize whether the other person is happy or sad. Humans can understand the sensibility and emotions. When a human sees a picture, they can recognize whether it is flower, car, or building, for example. So making the machine capable enough to think or behave like a human is nothing but AI. In other words, AI is about making programs smarter, to think like humans.
We are already using AI in our day-to-day life. Facebook automatically recognizes the people in the photo you uploaded and suggests names and tags. Facebook also suggests captions for your pictures; this is nothing but AI. Using AI in Salesforce, we can enable the following features: ...
