You can change any fields in existing products and services except the item type. If you have already used an item in a transaction, QuickBooks will not allow you to change the item type. Instead, you will need to inactivate the old item and add a brand-new item with the correct item type.
Follow these steps to make changes to existing products and services in QBO:
- Navigate to the Products and Services list by clicking on the gear icon and selecting Products and Services, as shown in the following screenshot:
- Select the product or service you would like to make changes to by clicking on the name and making the necessary changes, as shown in the following screenshot:
As we mentioned previously, you can change an item type if you haven't used it in a transaction in QuickBooks. However, if you have used an item in a transaction and the item type is incorrect, you will need to create a new item with the correct...
