Sharing isn’t always caring

Salesforce has one of the most powerful and complicated sharing architectures known to man. This is both a blessing and a curse. In this section, however, we will focus on showing how it can go wrong and what to do to prevent it.

Spaghetti Sharing Model

A Spaghetti Sharing Model does to the security of a Salesforce organization what spaghetti code does to the maintainability of an application.

Example

GlobalCo is a conglomerate with numerous different business lines selling products across a number of B2B verticals. Most of GlobalCo’s organization is run within the business units, but IT has become a strong global function, as it has made it possible to collaborate effectively across business units using simple tools such as Slack for collaboration.

A few years back, GlobalCo adopted Salesforce Sales and Service clouds as their corporate CRM. Huan was the lead architect on that project and now sits in the global Salesforce Center...