Chapter 41. Client Communication Freelancing Tips
When I was originally building up my freelance business, I heard a common complaint from clients talking about previous developers that worked on their projects: poor communication and a lack of transparency.
As a developer, I know how easy it is to fall into the trap of wanting to dive into the code and build a project. However, without proper client communication you'll run into the following issues:
- Clients will think that no work is being performed. Regardless of reality, if you don't tell a client what you did their first assumption is going to be that you didn't do anything. This can get very messy when you send your bill and the hours that you charged don't match what the client estimated based on your updates.
- You may be building a feature in a way that the client didn't expect. I've had it happen a number of times where I understood a requirement to mean one thing, but the client had a completely...
