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Automate Everyday Tasks in Jira

You're reading from   Automate Everyday Tasks in Jira A practical, no-code approach for Jira admins and power users to automate everyday processes

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Product type Paperback
Published in Jan 2021
Publisher Packt
ISBN-13 9781800562868
Length 314 pages
Edition 1st Edition
Tools
Concepts
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Author (1):
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Gareth Cantrell Gareth Cantrell
Author Profile Icon Gareth Cantrell
Gareth Cantrell
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Table of Contents (16) Chapters Close

Preface 1. Section 1: Getting Started – the Basics
2. Chapter 1: Key Concepts of Automation FREE CHAPTER 3. Chapter 2: Automating Jira Issues 4. Section 2: Beyond the Basics
5. Chapter 3: Enhancing Rules with Smart Values 6. Chapter 4: Sending Automated Notifications 7. Chapter 5: Working with External Systems 8. Section 3: Advanced Use Cases with Automation
9. Chapter 6: Automating Jira Service Management 10. Chapter 7: Automating Jira Software Projects 11. Chapter 8: Integrating with DevOps Tools 12. Chapter 9: Best Practices 13. Chapter 10: Troubleshooting Tips and Techniques 14. Chapter 11: Beyond Automation; an Introduction to Scripting 15. Other Books You May Enjoy

Working with data in incoming webhooks

Having the ability to trigger actions in Jira from external systems enables you to create really powerful integrations with automation rules.

As we saw in the previous section, you can act on specific issues by including them in the incoming request body. However, with the Incoming webhook trigger, you can also consume any valid JSON object sent in the request body, and this data is made available to your subsequent rule components in the {{webhookData}} smart value, where you can access any of the JSON object fields using dot notation.

This powerful functionality will enable you to integrate with any external system that can send web requests and allow you to extract valuable data for use in your issues. For example, you could potentially set up your monitoring tools to send notifications to an automation rule when an incident occurs and use the data it provides to create a new incident and set affected components based on which asset caused...

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