Maintaining professionalism and respect
Maintain a professional and respectful attitude in all communication. Remember that you are collaborating with the management team to improve safety. Avoid aggressive or confrontational behavior, even if your reports are not initially accepted. The following points detail how maintaining professionalism and respect may be achieved:
- Professional language: Use professional and objective language in all aspects of your communication. Avoid offensive language, sarcasm, or any tone that could be interpreted as hostile. Professionalism in communication reflects respect for the management team.
- Avoid blaming or pointing out faults: Focus on the vulnerability itself and not on blaming or pointing out faults. Avoid personal accusations and focus your communication on identifying and resolving the problem. This contributes to a collaborative environment.
- Acknowledge the work of the management team: Acknowledge the time and effort of the...
