Planning for instance hardening

Knowing that you should be securing your instances but not knowing where to start is a tough place to be. Fortunately, with a few simple guidelines and tools provided by ServiceNow, you can make a big impact quickly. Let’s start with a clear picture of where security should be applied in your ServiceNow deployment.

Implementation security measures

With security often seen as a “checklist” activity that must be addressed prior to go-live, it can be tempting to try to focus the security standards for your environments on the production instance only, hardening it as your initial cutover approaches. Teams taking this approach often restrict the data that flows to sub-production instances and adopt less strenuous controls in those instances. Others allow security-related tasks to be undertaken in a final hardening cycle prior to production rather than continuously throughout the implementation. Rather than adopt these approaches...