Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Free Learning
Arrow right icon
Hands-On Dark Web Analysis
Hands-On Dark Web Analysis

Hands-On Dark Web Analysis: Learn what goes on in the Dark Web, and how to work with it

eBook
Can$22.99 Can$33.99
Paperback
Can$41.99
Subscription
Free Trial

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

Hands-On Dark Web Analysis

Understanding the Deep and Dark Web

The Deep Web, the Dark Web, the Dark Net.

We've all heard about them, if it's from a movie, TV show, the news, or even a friend or a neighbor. Most people view them as the same thing, which is as a depraved and illegal area on the internet, where sex-traffickers, drug dealers, weapons dealers, and others lurk in wait for innocent users.

The truth is very far from this. In this book, we'll understand what the Deep Web, the Dark Web, and the Dark Net are, how to access them safely and securely, who uses them and, ultimately, how we can use them for beneficial and good uses, rather than what the media publishes about them.

But, in order to fully understand them, we need to understand the origins of the internet, and how it works, as they are intrinsically connected.

We will cover the following topics in this chapter: 

  • The origin of the internet
  • The Deep Web
  • The Dark Web

The origin of the internet

Many of you might have heard that the internet was originally created by DARPA, The Defense Advanced Research Projects Agency, which is part of the United States Department of Defense, and is responsible for development of new technologies for use by the US military.

But, this is not necessarily the first appearance of the internet. Back then, it was more of an intra-net, as all the computers were on the same network. It all depends on how you define the internet. Nowadays, the internet is defined as a network of networks or multiple interconnected computer networks that provide communication and information capabilities, using standardized communication protocols such as Transport Control Protocol/Internet Protocol (TCP/IP )

Some say that the internet began after packet switching technology was created, others say it was after TCP/IP was launched, and yet others claim that the origins of the internet were in the UK, not in the US.

The starting date of the internet (or rather ARPANET, as it was known then) is also inconclusive. Although most people agree that it was launched in 1969, there is concrete evidence that it originated even earlier.

The following diagram is a model of ARPANET from 1982:

In August 1962, J.C.R. Licklider of MIT began discussing his Galactic Network concept. His idea was to create a globally interconnected set of computers through which anyone could quickly access data and programs from anywhere in the world.

This was based on packet switching technology, a way by which messages can travel from point to point across a network. He even got to the point where he implemented a packet switch connecting a set of host computers. This technology was already a concept in 1965, proposed by an Englishman called Donald Davies, but it never got funded. ARPANET adopted his ideas and continued from there.

Additionally, a Frenchman called Louis Pouzin introduced the idea of datagrams (data + telegram—a basic transfer unit in a packet-switched network) around that time.

In 1968, The National Physical Laboratory in the UK set up the first test network for packet switching. This inspired DARPA to work on ARPANET.

Whatever the origin of the internet, the original intent of ARPANET was to allow people in remote locations to use the processing power of remote computers for scientific calculations.

In December 1970, the initial ARPANET host-to-host protocol, called the Network Control Protocol (NCP), was added to the network, and in 1972, email technology was introduced.

Additionally, in 1972, the concept of open-architecture networking was introduced, providing the basis for networks of different technologies to be able to connect (this also sowed the seeds for the OSI model in the future).

In 1978, TCP/IPv4 was released, and was added to ARPANET in 1983. This was the first actual internet, the basis of the internet which we know and love today.

So, what is the internet?

As shown in the above diagram, it's a vast, global network of interconnected networks that uses TCP/IP to communicate.

There are literally millions upon millions of networks connected, and nowadays the networks are no longer only computer-based. internet of Things (IoT) technology connects devices that aren't computers to the internet, as well.

You may also be familiar with the term World Wide Web.

Also called simply the web, it's a way of accessing information, such as web resources and documents, by accessing Uniform Resource Locators (URLs) and Hypertext links, using various protocols (such as Hypertext Transfer Protocol (HTTP)) to allow applications (such as a browser) to access and share information.

A protocol is a set of rules that dictates how to format, transmit, and receive data so network devices can communicate, regardless of their infrastructure, design, or standards.

Browsers were created in 1990 by English scientist Tim Berners-Lee during his employment at CERN, in Switzerland.

The internet is the infrastructure upon which the World Wide Web can be used.

Now, after we've understood what the internet is and how it began, let's talk about the Deep Web.

As you know, Google and other search engines (Bing, Yahoo, and so on) index sites by crawling them and incorporating the data crawled into their index servers. The search engines then organize the data by context, according to their logic, and enter the data into a base of algorithms that make up the search engine.

This data, indexed by a search engine, and accessed via the World Wide Web (also called the Surface Web), is actually only a small part of the entire internet.

Many people like to view the internet as an island or a glacier at sea, and only part of it is viewable above the surface of the water:

Surface Web, Deep Web, and Dark Net

As you can see in the preceding diagram , the Surface Web is the tip that's visible above the water.

This area can be indexed by search engines, and contains all the publicly available information, documents, and content.

Sadly, many people who aren't tech-savvy or aren't aware, and even companies, allow their data to be indexed, which provides information to attackers, helping them gain access, locate files and data, and more.

For example, an attacker might want to cause reputational damage to a certain business. Performing reconnaissance, the attacker discovers a weakness to be exploited—the business' backups procedure saves the backup of their customer database to their public website for 24 hours before it is moved to a secure location. This allows the backup to be crawled by search engines. The attacker can use a search engine to find the database file on the business' website. Since the website is indexed, the search engine is able to provide the results to the attacker. The attacker can then simply download and use the file(s) for malicious purposes.

The Deep Web

If the Surface Web is the indexable part of the internet, the Deep Web is everything else. The Deep Web is the area on the internet that can't be, or isn't, indexed. And it's much, much bigger. This is because the Deep Web includes much more than what you probably think. Remember—the internet isn't the World Wide Web (Surface Web). It's the infrastructure over which the Surface Web is accessed. So, the Deep Web (most of it, anyway, but we'll talk about that soon), also exists on the internet. Any website or system that requires login credentials is part of the Deep Web.

Organizational information and intranets of businesses, academic institutes, governmental departments, and others, are also part of the Deep Web, as are websites that specifically prevent search engines from indexing parts of the website, such as Google Scholar, or Amazon.

The following screenshot displays searching for deep web in Google Scholar:

As you can see, there are results.

After clicking the Accessing the deep web link, note the following:

We arrive at a login screen. So, the article itself is on the Deep Web, but its title and metadata was indexed by Google, and therefore was returned as a search result.

Now, let's understand what we just read—the Deep Web is accessible using any standard browser, but is not indexed by search engines, so you usually need to either enter a username and password to access the content or be in a specific network (company or university network, for example).

But what about the Dark Web?

The Dark Web

As the Surface Web, or WWW, is on the internet, the Dark Web exists on the Dark Net (or rather, multiple darknets).

It's important to point out that the terms Dark Web and Dark Net aren't the same thing. Dark Net was a term used in the 1970s', for networks that were isolated from ARPANET, mainly for security purposes, such as compartmentalization. They were configured to be able to receive external data, but they were hidden from the ARPANET network listings and wouldn't respond to networking inquiries, such as ping requests.

Over time, the term was also used for overlay networks, which are essentially networks that utilize software and hardware to create multiple layers of abstraction. These layers are run over multiple separate and discrete network layers on top, or over a common network (hence overlay), accessible only with special browsers or software, or where their IP addresses aren't globally routable. A few examples of such overlay networks are Tor, the Invisible internet Project (I2P), or FreeNet.

So, you can view the Dark Net as the infrastructure underneath the Dark Web, which is the content and websites that you can access only with the specialized software I mentioned, and which we will discuss as we proceed in this chapter, and in the book.

To give you an example of a Dark Net, I'll mention Tor, or The Onion Router. It's essentially a distributed network of servers or hosts, where users, traffic is bounced around between various routers.

This makes it hard to monitor the data, enhancing anonymity, privacy, and security.

A comparison between TOR and I2P can be found here: https://geti2p.net/en/comparison/tor.

The following diagram is from the Argonne National Laboratory website, and it demonstrates what I just mentioned in a graphical manner:

As you can see, the internet encompasses the Deep Web, which is in (or under) the Surface Web, and the Dark Web, which is on the Dark Net (yet another part of that magnificent network of networks known as the internet).

We will discuss who uses the Dark Web, and how, in this book, but let's take a high-level look first, before we dive in.

Law enforcement

I'll start with law enforcement, since most people believe that the Dark Web is illegal, either to access, or due to what goes on there. So, I want to reassure you—just as in the real world, so also in the Dark Web do we have law enforcement. Due to its anonymity and privacy, criminals use the Dark Web. And where there are criminals, there are police. Due to the anonymity, criminals can create online marketplaces for drugs, weapons, and other illegal material. Law enforcement agencies such as the FBI and many others utilize the Dark Net for sting operations, to capture criminals. They leverage the Dark Web themselves, reducing the exposure of governmental IP addresses and ensuring their anonymity on the Dark Web, thus increasing their effectiveness.
 

One of the things that law enforcement agencies do is to take down illegal marketplaces. Many agencies attempt to take over illegal marketplaces, enabling them to not only deter the sale of illegal materials, but to also track the buyers and sellers of such materials.

Journalism

Journalists often need to report a story, only to be at risk for various reasons. Using the Dark Web, journalists are able to report and share information anonymously and securely. Services such as Secure Drop exist to enable organizations to receive documents and tips from anonymous sources. There are a number of major news agencies that use Secure Drop.

Secure Drop keeps a directory of active instances, and you can view this here: https://securedrop.org/directory/.

Privacy

Privacy is a top concern for many people today. With the rise of interconnected devices and data being moved to the cloud, privacy concerns are on the rise.

When you browse an average website, there are a number of tracking actions that the website can perform. For example, a website can leverage the following:

  • Tracking cookies
  • Fingerprinting of the browser
  • Referral links
  • IP addresses
  • Tracking scripts

Using the information obtained, websites can perform a few things, such as targeted advertising.

By using the Dark Web, people ensure that they are keeping their legal online activity anonymous. There is no need to worry about websites tracking your location or online activity.

Criminals

Since the Dark Web offers anonymity and security, criminals often use it to protect themselves and to prevent capture. Although law enforcement agencies operate within the Dark Web, it does mean that they stop all criminals from partaking in criminal activities.

Drugs and illegal substances

There are a variety of marketplaces within the dark web that sell a vast array of drugs and illegal substances. One of the most popular marketplaces is Silk Road.

Silk Road started back in 2011 and was used to sell magic mushrooms at first. The marketplace started to grow and moved on towards other drugs and commodities. Silk Road has progressed to version 3.1. The previous versions were also taken down either by law enforcement or by the admins.

Another marketplace that is very popular is the Wallstreet Market. This marketplace offers a variety of goods, as can be seen here:

 Wallstreet Market Categories

Counterfeit goods

Within the Dark Web, you can find a wealth of counterfeit goods. These range from counterfeit electronics, currency, to even identification documents:

The following is a screenshot of the counterfeit documents available online:

Counterfeit USA identification documents

Stolen information

Many sites are hacked, their information stolen, and then dumped on the Dark Web either for free, or to be purchased by the highest bidder, or a specific customer.

Today, there are many dumps of stolen data. Popular types of data are celebrity pictures, videos, and emails.

Hackers

In the past, hackers were considered dangerously highly-skilled professionals who should be kept at arm's length. Today, however, these individuals are sought after by enterprises, private companies, and nation states.

Black Hat Hackers are widespread on the Dark Web. These usually sell services, exploits, and tools on the Dark Web. They also use the Dark Web to communicate, plan attacks, and share exploits with each other.

Hacking services are very attractive on the Dark Web. Services offered by such hackers can be anything from performing a realistic penetration test to taking over a Facebook account. Such services are usually rendered at a cheap fee, which many can afford:

Hacking service to boost Instagram followers

The Dark Web holds a lot more than what was just described. There are sites that are dedicated to many beneficial or dangerous topics, such as hitmen for hire, killings, torture, and worse; or research, secure and anonymous communication, and more.

As you progress through this book, please be careful about how and what you access on the Dark Web, and do so at your own risk.

Read through the book before you go running to access the Dark Web, follow the explanations and recommendations, and always use Tor Browser, among other things.

Summary

In this chapter, we discussed what the internet is, what the Surface Web and the Deep Web are, what the Dark Web and darknets are, and observed several types of users of the Dark Web. We learned that in addition to being non-indexable, the Dark Web requires specialized software to access it.

In the following chapters, we'll discuss how to work with the Deep Web, and also discuss working with the Dark Web, a topic that we'll expand on as we go on in the book.  

Questions

  1. How would you label the three layers of the internet?

A. Surface Web, Deep Web, internet

B. Internet, Dark Net, Open Web

C. Surface Web, Deep Web, Dark Web

D. internet, Deep Web, Dark Net

  1. What is responsible for indexing websites?

A. Search engines

B. Database servers

C. Routers

D. Bots

  1. Organizations should exercise due diligence when storing privileged information on publicly accessible websites.

A. True

B. False

  1. List three categories of data that are located on the deep web.

A. Credit card information

B. Private databases

C. News headlines

D. Academic journals

E. Pictures hosted on Google Images

  1. Name the components that make up the Dark Web.

A. Darknets

B. Firefox Incognito mode

C. Overlay networks

D. Content accessible using specialized software

  1. Name two non-criminal uses of the Dark Web.

A. Sale of counterfeit money

B. Journalism

C. Sale of an exploit tool you have developed

D. Avoiding website tracking

  1. Name two criminal uses of the Dark Web.

A. Submitting a news article

B. Obtaining a service to boost your Instagram followers

C. Bypassing country censorships

D. Buying counterfeit money

Left arrow icon Right arrow icon

Key benefits

  • Understand the concept of Dark Net and Deep Web
  • Use Tor to extract data and maintain anonymity
  • Develop a security framework using Deep web evidences

Description

The overall world wide web is divided into three main areas - the Surface Web, the Deep Web, and the Dark Web. The Deep Web and Dark Web are the two areas which are not accessible through standard search engines or browsers. It becomes extremely important for security professionals to have control over these areas to analyze the security of your organization. This book will initially introduce you to the concept of the Deep Web and the Dark Web and their significance in the security sector. Then we will deep dive into installing operating systems and Tor Browser for privacy, security and anonymity while accessing them. During the course of the book, we will also share some best practices which will be useful in using the tools for best effect. By the end of this book, you will have hands-on experience working with the Deep Web and the Dark Web for security analysis

Who is this book for?

This book is targeted towards security professionals, security analyst, or any stakeholder interested in learning the concept of deep web and dark net. No prior knowledge on Deep Web and Dark Net is required

What you will learn

  • Access the Deep Web and the Dark Web
  • Learn to search and find information in the Dark Web
  • Protect yourself while browsing the Dark Web
  • Understand what the Deep Web and Dark Web are
  • Learn what information you can gather, and how
Estimated delivery fee Deliver to Canada

Economy delivery 10 - 13 business days

Can$24.95

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Dec 26, 2018
Length: 210 pages
Edition : 1st
Language : English
ISBN-13 : 9781789133363
Category :
Languages :
Concepts :
Tools :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Canada

Economy delivery 10 - 13 business days

Can$24.95

Product Details

Publication date : Dec 26, 2018
Length: 210 pages
Edition : 1st
Language : English
ISBN-13 : 9781789133363
Category :
Languages :
Concepts :
Tools :

Packt Subscriptions

See our plans and pricing
Modal Close icon
$19.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
$199.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just Can$6 each
Feature tick icon Exclusive print discounts
$279.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just Can$6 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total Can$ 165.97
Hands-On Machine Learning for Cybersecurity
Can$61.99
Hands-On Dark Web Analysis
Can$41.99
Mastering Reverse Engineering
Can$61.99
Total Can$ 165.97 Stars icon
Banner background image

Table of Contents

13 Chapters
Understanding the Deep and Dark Web Chevron down icon Chevron up icon
Working with the Deep Web Chevron down icon Chevron up icon
The Future of the Dark Web Chevron down icon Chevron up icon
Installing a Linux Virtual Machine (VM) Chevron down icon Chevron up icon
Accessing the Dark Web with Tor Browser Chevron down icon Chevron up icon
Installing Tails OS Chevron down icon Chevron up icon
Installing Whonix Chevron down icon Chevron up icon
Installing Qubes OS Chevron down icon Chevron up icon
What Goes on in the Dark Web - Case Studies Chevron down icon Chevron up icon
The Dangers of the Dark Web Chevron down icon Chevron up icon
Using the Dark Web for Your Business Chevron down icon Chevron up icon
Assessment Chevron down icon Chevron up icon
Another Book You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Empty star icon Empty star icon Empty star icon 2
(4 Ratings)
5 star 25%
4 star 0%
3 star 0%
2 star 0%
1 star 75%
Mickey Goodmill Nov 22, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Hands-On Dark Web Analysis is both well-written and great for anyone who wants to start safely exploring or researching the Dark Web.We all need to begin somewhere and Sion Retzkin brilliantly explains in plain english what the Dark Web is and how to navigate this part of the hidden internet. I am a legal researcher, IT engineer and ex-librarian. This book was perfect for me and answered everything I wanted to know. It is not an exhaustive explanation of the Dark Web but which book is. Never rely on just one book for understanding a concept or topic.The book description lists exactly what is contained in Hands-On Dark Web Analysis. You therefore know before purchasing, what you are getting. I would recommend this book.
Amazon Verified review Amazon
DAVID B Jul 17, 2023
Full star icon Empty star icon Empty star icon Empty star icon Empty star icon 1
This book really appears to have been (badly) written by ChatGPT with some editing. The rambling and stilted style appears like word salad - you just read something, but nothing was really said. Content is mostly chapter titles followed by definitions that could have been pulled from the Internet. I would give it zero stars, except there was some redemption in the 3 chapters about Linux distributions (chapters 6, 7, 8). I consider my money wasted on this book. I bought it in a bundle with John Foresay's The Dark Web Dive, which was actually quite good. I recommend you get that book instead.
Amazon Verified review Amazon
Dillon Harris Sep 24, 2019
Full star icon Empty star icon Empty star icon Empty star icon Empty star icon 1
As a security enthusiast I was really let down by this book. Reading the description you get the impression you will be learning all the different ways you can safely navigate the Deep Web as well as the Dark Web. But in reality most of it is about installing different operating systems and the author just rambling about the most common known ideas about the Deep Web and Dark Web.
Amazon Verified review Amazon
Jillian Sep 28, 2019
Full star icon Empty star icon Empty star icon Empty star icon Empty star icon 1
Written when sensationalist tones. Reminded me of the 2001 NBC Dateline talking about “raves” and teenage drug use. Only useful tidbit I got was discovering an ultra obscure & secure version of Linux. Packt is a fantastic publisher, but I don’t know what happened with this one.
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact [email protected] with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at [email protected] using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on [email protected] with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on [email protected] within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on [email protected] who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on [email protected] within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela