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Salesforce End-to-End Implementation Handbook

You're reading from Salesforce End-to-End Implementation Handbook A practitioner's guide for setting up programs and projects to deliver superior business outcomes

Product type Paperback

Published in Mar 2023

Publisher Packt

ISBN-13 9781804613221

Length 302 pages

Edition 1st Edition

Languages

Apex

Tools

Salesforce

Concepts

CRM

Author (1):

Kristian Margaryan Jørgen

View More author details

Table of Contents (21) Chapters

Preface

1. Part 1:The Pre-Development Phase

2. Chapter 1: Creating a Vision for Your Salesforce Project FREE CHAPTER

3. Chapter 2: Defining the Nature of Your Salesforce Project

4. Chapter 3: Determining How to Deliver Your Salesforce Project

5. Chapter 4: Securing Funding and Engaging with Salesforce and Implementation Partners

6. Chapter 5: Common Issues to Avoid in the Pre-Development Phase

7. Part 2: The Development Phase

8. Chapter 6: Detailing the Scope and Design of Your Initial Release

9. Chapter 7: Building and Testing Your Initial Release

10. Chapter 8: Common Issues to Avoid in the Development Phase

11. Part 3: The Roll-Out Phase

12. Chapter 9: Deploying Your Release and Migrating Data to Production

13. Chapter 10: Communicating, Training, and Supporting to Drive Adoption

14. Chapter 11: Common Issues to Avoid in the Roll-Out Phase

15. Part 4: The Continuous Improvement Phase

16. Chapter 12: Evolving Your Salesforce Org and DevOps Capabilities

17. Chapter 13: Managing Your Salesforce Data to Harvest the Fruits of Customer 360

18. Chapter 14: Common Issues to Avoid in the Continuous Improvement Phase

19. Index

Why subscribe?

20. Other Books You May Enjoy

Iterating in the pre-development phase

Scoping a Salesforce project is a big and interesting exercise – one that always takes more than one iteration. As you progress through the following activities of the pre-development phase, you will return to review the capabilities to be supported by your Salesforce solution and the high-level technical scope. As you do, make sure you update your RAID log to capture decisions and assumptions. You are well on your way to making your Salesforce project take shape.

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Authors (1)

Kristian Margaryan Jørgen

Kristian Margaryan Jørgen

Kristian Margaryan Jørgensen is a Salesforce Solution Architect at Waeg, an IBM company, with nearly a decade of combined Salesforce end-user, consultant, and solution architect experience. His experience from both the customer-side and consulting-side of implementations enables him to empathize when advising and challenging enterprise customers on how to plan, orchestrate, and scale their Salesforce implementations with clear focus on usability, scalability, and adoption to succeed in unlocking value from their Salesforce investments. Kristian holds 14 Salesforce certifications including Strategy Designer, Development Lifecycle and Deployment Architect as well as Application Architect, and System Architect. He is a certified SAFe Agilist.

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