Adding a Q&A result
Q&A results allow search administrators to provide FAQ-type content as prominent search results. For example, you might include a question such as When are benefits elections due? and schedule it to provide a clearly stated date of 3/31/2021 within the search results, with a link to more info on benefits enrollment. This reduces clicks for the querying user and creates a more dynamic user experience. Let's add a Q&A result to Microsoft Search.
Getting ready
You must be a global admin, search admin, or search editor to complete the steps in this recipe.
How to do it…
- Go to the Microsoft Search admin center at https://admin.microsoft.com/Adminportal/Home#/MicrosoftSearch or by selecting All Admin Centers | Microsoft Search from the left-side navigation menu of the Microsoft 365 admin center.
- Select Answers | Q&A from the top and left-side navigation menus, respectively:
Figure 5.25 – The Answers | Q...
